Otr Kilburn - Store Manager

On The Run; Adelaide; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Team member discounts

Barista training

Step Up Incentive

Career development

Job summary

On The Run in Adelaide, SA, is seeking a Store Manager to lead daily operations and drive exceptional customer service.

You will supervise a team, manage rosters, control stock, and ensure safety and compliance, while coaching colleagues to grow within the business.

This role offers a pathway to develop across our national network with strong performance incentives.

Qualifications

• Leadership experience in a retail/hospitality capacity.
• Strong communication and professional demeanor.
• Proven ability to train and develop team members.
• Ability to adapt to change and manage priorities.
• Attention to detail and teamwork.

Responsibilities

• Oversee day-to-day store operations.
• Deliver exceptional customer service and support staff.
• Roster staff, manage inventory, and prepare reports.
• Implement health and safety policies and procedures.

Skills

Retail leadership

Customer service

Communication skills

Staff training

Roster planning

Stock management

Health and safety

Job description

OTR Kilburn - Store Manager On The RunAdelaide, SA, AU

Job Description

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia's national footprint and OTR's history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About the Role

Responsible for the day-to-day operations of the store. This would include customer service, team training and development, rostering, stock management, reporting as well as adhering to and implementing health and safety policies and procedures.

About You & Your Skills

• Leadership experience in a retail/hospitalitycapacity
• A passion to drive your own career, and others around you, forward
• Well-developed and professional communication skills
• Passion for delivering exceptional customer service and training to others
• Ability to adapt to change
• Strong attention to detail
• Strong sense of teamwork

Some Perks of Joining the Team

• Team member offers and discounts through the OTR app
• Barista coffee training
• Step Up Incentive Program – opportunities to earn up to eight weeks' pay
• Broad career development opportunities across our global network

Pre-Employment Requirements:

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.