Oshc Operations Senior Manager – Education Dept

Department For Education; Woomera; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive pay rates

Career development opportunities

Inclusive team culture

Employee benefits and discounts

Job summary

ISS Australia and New Zealand is hiring to lead the day-to-day operation of hotel accommodation, catering and food & beverage services within Defence facilities in Woomera, SA. The role requires delivering exceptional guest service, maintaining compliance and leading hospitality teams across multiple functions on a 14/7 DIDO roster.

You will manage rosters, budgets and supplier relationships while upholding food safety, WHS and regulatory standards.

Qualifications

• Experience managing hotel, hospitality, accommodation, catering or food and beverage operations.
• Ability to lead hospitality teams across multiple functions and rostering.
• Defence or military experience is highly regarded but not essential.
• Qualification in Hospitality Management, Business, Commercial Cookery or related discipline.

Responsibilities

• Lead day-to-day operation of hotel accommodation, catering and F&B services.
• Ensure guest service, housekeeping and presentation standards.
• Manage pub operations, stock control and responsible service practices.
• Lead, mentor and develop hospitality teams and manage rosters.
• Oversee food safety, WHS, hygiene and regulatory compliance.
• Monitor budgets, stock levels and operational performance metrics.
• Foster a safe, accountable workplace culture.
• Handle guest concerns and operational challenges professionally.

Skills

Leadership

Communication

Cost management

Education

Hospitality Management

Business or Commercial Cookery

Tools

Food safety knowledge

Job description

Locations: Woomera, SA (Drive-In Drive-Out)

Employment Types: Full-time

Woomera DIDO Roster: 14 days on, 7 days off

Key Responsibilities

• Lead the day-to-day operation of hotel accommodation, catering and food & beverage services.
• Ensure exceptional guest service, housekeeping and presentation standards.
• Manage pub operations, including responsible service practices and stock control.
• Lead, mentor and develop hospitality teams across multiple functions.
• Manage workforce planning, rosters and labour costs.
• Oversee food safety, WHS, hygiene and regulatory compliance.
• Monitor budgets, stock levels and operational performance metrics.
• Manage supplier and contractor relationships.
• Handle guest concerns, incidents and operational challenges in a professional manner.
• Foster a positive, accountable and safety-focused workplace culture.
• Proven experience managing hotel, hospitality, accommodation, catering or food and beverage operations.
• Demonstrated leadership experience in hospitality or service-based environments.
• Strong understanding of food safety, WHS and regulatory compliance.
• Excellent communication and stakeholder management skills.
• Strong commercial acumen and cost-management capability.
• Experience within Defence, government or integrated facilities environments.
• Experience managing licensed premises, bars or pub operations.
• Qualification in Hospitality Management, Business, Commercial Cookery or a related discipline.

About You

We're looking for people who:

• Take pride in their work and attention to detail
• Enjoy working in a team environment
• Have excellent communication skills
• Are reliable, flexible and safety focused
• Can work across rotating rosters where required

Previous experience is welcomed, but for many roles full training is provided.

• Ability to obtain and maintain a Defence Baseline Clearance
• Current National Police Clearance (or willingness to obtain one)
• Ability to complete a pre-employment medical, including Drug & Alcohol screening
• Relevant licences or qualifications where applicable
• Defence or military experience is highly regarded but not essential

Why Join ISS?

• Competitive pay rates and conditions
• Full-time, part-time and casual opportunities
• Career development and internal promotion opportunities
• Supportive and inclusive team culture
• Employee benefits and retail discounts
• Work that directly supports Australia's Defence Force

Diversity & Inclusion

ISS is committed to building a diverse, inclusive and respectful workplace. We encourage applications from:

• Aboriginal and Torres Strait Islander peoples
• Veterans and Defence family members
• People with disability
• People from culturally and linguistically diverse backgrounds
• Members of the LGBTIQA+ community

Learn more about ISS Australia & New Zealand at .