Defence Hospitality Ops Lead – Hotel & F&B

Department For Education; Woomera; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive pay rates

Career development opportunities

Inclusive team culture

Employee benefits and discounts

Job summary

ISS Australia and New Zealand is hiring to lead the day-to-day operation of hotel accommodation, catering and food & beverage services within Defence facilities in Woomera, SA. The role requires delivering exceptional guest service, maintaining compliance and leading hospitality teams across multiple functions on a 14/7 DIDO roster.

You will manage rosters, budgets and supplier relationships while upholding food safety, WHS and regulatory standards.

Qualifications

• Experience managing hotel, hospitality, accommodation, catering or food and beverage operations.
• Ability to lead hospitality teams across multiple functions and rostering.
• Defence or military experience is highly regarded but not essential.
• Qualification in Hospitality Management, Business, Commercial Cookery or related discipline.

Responsibilities

• Lead day-to-day operation of hotel accommodation, catering and F&B services.
• Ensure guest service, housekeeping and presentation standards.
• Manage pub operations, stock control and responsible service practices.
• Lead, mentor and develop hospitality teams and manage rosters.
• Oversee food safety, WHS, hygiene and regulatory compliance.
• Monitor budgets, stock levels and operational performance metrics.
• Foster a safe, accountable workplace culture.
• Handle guest concerns and operational challenges professionally.

Skills

Leadership

Communication

Cost management

Education

Hospitality Management

Business or Commercial Cookery

Tools

Food safety knowledge

Job description

ISS Australia and New Zealand is hiring to lead the day-to-day operation of hotel accommodation, catering and food & beverage services within Defence facilities in Woomera, SA. The role requires delivering exceptional guest service, maintaining compliance and leading hospitality teams across multiple functions on a 14/7 DIDO roster.

You will manage rosters, budgets and supplier relationships while upholding food safety, WHS and regulatory standards.