Organisational Development Support Officer

Penrith City Council; Penrith; On-site; AUD 87,000 - 100,000; Full time

Benefits offered by this job

2-year contract

Salary with 12% superannuation

On-site with flexible start/finish

Learning & development opportunities

Collaborative team culture

Job summary

Penrith City Council is seeking an Organisational Development Support Officer for a 2-year temporary appointment. The role focuses on coordinating learning and development, managing training records, and supporting organisational development initiatives across council sites.

You will work with People and Culture colleagues to deliver eLearning modules, improve employee experience, and provide excellent customer service to staff and stakeholders.

Qualifications

• Strong experience in administration, support, learning and development or related field.
• Excellent communication and relationship-building skills with diverse stakeholders.
• Commitment to continuous improvement and ability to work across multiple sites.

Responsibilities

• Coordinate learning and development activities and programs.
• Manage training records and systems to ensure accurate documentation.
• Support organisational development programs and collaborate with People and Culture teams.
• Build eLearning modules and deliver exceptional customer service to employees and stakeholders.
• Assist with leadership development, workforce capability, and compliance training initiatives.

Skills

Administration

Learning & Development

Stakeholder Engagement

Customer Service

Organisational Development

Job description

Organisational Development Support Officer

Organisational Development Support Officer

2-year contract - Temporary

At Penrith City Council, it’s not about having to choose.

Life with us is the best of both worlds.

What we offer you

• 2-year temporary contract
• Salary: $86,675 - $100,330 Annually + 12% Superannuation
• Flexibility balanced by on-site presence (with some early starts and late finishes)
• A chance to create a ripple effect – every learner you support helps strengthen our organisation and community.
• Opportunities to learn, develop and thrive
• A team where good people, great ideas and coffee-powered problem solving come together.

Here’s what you’ll be up to…

Are you passionate about supporting learning, development and employee success?

This 2-year temporary opportunityoffers exposure to a broad range of projects, including leadership development, workforce capability, compliance training, employee experience and other organisational development initiatives. While flexible work options are available, this role requires a visible presence at Council sites regularly to support learning activities, collaborate with stakeholders and connect with the broader workforce across our local government area – at times you will be required to start early and finish late, examples of this may include 6am starts and 8pm finishes.

As an Organisational Development Support Officer, you'll be part of a tight-knit team and you’ll play an important role in creating a positive learning experience for employees across Council. You’ll coordinate learning and development activities that help our employees to succeed, manage training records and systems, support organisational development programs, build eLearning modules and provide exceptional customer service to all employees and stakeholders. Working closely with the Organisational Development team, People and Culture colleagues, leaders, employees and external training providers, you'll help ensure our learning and capability initiatives run seamlessly.

Success in this role comes from being organised, responsive and customer-focused, with a keen eye for detail, a can-do attitude and a passion for continuous improvement. Every day, you'll help create a culture where learning is valued and employees are supported to perform at their best.

Who are we

This role reflects Council's "Best of Both Worlds" Employee Value Proposition. You’ll enjoy the challenge of coordinating a variety of programs, engaging with stakeholders across the organisation and contributing to meaningful protects that strengthen workforce capability, leadership and organisational culture. You’ll be part of a passionate, supportive and collaborative team that values continuous improvement, wellbeing, work-life balance and working together to achieve great outcomes. Most importantly, you’ll make a meaningful impact by helping build a capable, engaged and high-performing workforce that delivers positive outcomes for our Council.

Check out our Position Description to learn more about this role.

What are we looking for?

Our team is looking for someone who is…

• A proactive and organised team player who enjoys coordinating multiple tasks, solving problems and delivering high-quality support.
• A strong communicator and relationship builder who is customer-focused and enjoys working with a diverse range of stakeholders.
• Passionate about helping others, with strong experience in administration, support, learning and development or a related field.
• Curious and has a positive mindset with a commitment to continuous improvement, looking for an opportunity to grow or take on new challenge.
• Able to support our Organisational Development programs at different sites, at times starting early (around 6am) or finishing late (around 8pm).

The must-know bits

You will be required to undertake employment checks, which may include a Criminal History Check, Qualification Check, Working with Children Check, Medical Declaration and/or a Functional Test, as relevant to the position for which you have applied.

Where a Criminal History Check is required and has returned a result that indicates disclosable court outcomes, you will be required to provide a copy of the report to Penrith City Council, for review, to progress through the recruitment process.

Ready to make work feel less like... work?

We’ve got an opportunity, you’ve got talent... Let’s talk.

For more information, contact Sarah Taylor – Organisational Development Business Partner on 02 4732 7***.

Applicants must have the right to live and work in Australia to apply for this position.

Council is a Child Safe Organisation. For more information about this, please see our website.

At Penrith City Council, we believe the best of both worlds means embracing the unique perspectives, backgrounds and experiences that make our City and our organisation vibrant. We are committed to building a workplace where everyone feels valued, respected and supported and welcome applicants from people of all backgrounds, abilities and identities.