Oracle Fusion ERP Support Specialist

Department of Jobs, Skills, Industry and Regions VIC; Melbourne; On-site; AUD 81,000 - 99,000; Full time

Job summary

Department of Jobs, Skills, Industry and Regions VIC in Melbourne, VIC is seeking an Oracle Cloud Support Officer to provide user support and enablement for Oracle Fusion ERP Finance and Procurement. The role focuses on access provisioning, training, testing and continuous improvement.

The successful candidate will join the Information Technology and Workplace Services branch within the Corporate Services group, contributing to enterprise system support and stakeholder engagement across

Qualifications

• Experience providing enterprise application support in a corporate or government environment.
• Ability to understand and translate user requirements into system changes or training materials.
• Strong communication skills and ability to develop user documentation and guidance.

Responsibilities

• Provide functional support for Oracle Fusion ERP Finance and Procurement, including access provisioning and support requests.
• Develop and deliver user-focused training and communications for Oracle Cloud applications.
• Plan and document system testing activities for quarterly updates and configuration changes.

Skills

Stakeholder engagement

Incident troubleshooting

User support

Communication

Training content development

Tools

Oracle Fusion ERP

Job description

Department of Jobs, Skills, Industry and Regions VIC in Melbourne, VIC is seeking an Oracle Cloud Support Officer to provide user support and enablement for Oracle Fusion ERP Finance and Procurement. The role focuses on access provisioning, training, testing and continuous improvement.

The successful candidate will join the Information Technology and Workplace Services branch within the Corporate Services group, contributing to enterprise system support and stakeholder engagement across