Oracle Cloud Support Specialist - Flexible Hours

Department of Jobs, Precincts and Regions; Melbourne; On-site; AUD 81,000 - 99,000; Full time

Job summary

Department of Jobs, Precincts and Regions is seeking an Oracle Cloud Support Officer in Melbourne. The role focuses on Oracle Fusion ERP Finance and Procurement, including user support, access provisioning, training, testing and continuous improvement.

The successful candidate will provide functional support, develop user materials and deliver training across Oracle Cloud applications, with a strong emphasis on system testing for quarterly updates. Flexible hours may be available.

Qualifications

• Demonstrated experience supporting enterprise applications such as Oracle Fusion ERP, including user support, access administration, incident troubleshooting and stakeholder engagement.

Responsibilities

• Provide functional support for Oracle Fusion ERP Finance and Procurement, including access provisioning and resolution of support requests.
• Develop, maintain and deliver user-focused training, guidance and communications across Oracle Cloud applications.
• Plan, execute and document system testing activities for Oracle quarterly updates, patches, configuration changes and enhancement initiatives.

Skills

Enterprise Application Support

Business Process Knowledge

Communication & Training

Job description

Department of Jobs, Precincts and Regions is seeking an Oracle Cloud Support Officer in Melbourne. The role focuses on Oracle Fusion ERP Finance and Procurement, including user support, access provisioning, training, testing and continuous improvement.

The successful candidate will provide functional support, develop user materials and deliver training across Oracle Cloud applications, with a strong emphasis on system testing for quarterly updates. Flexible hours may be available.