Optometry Front Desk Specialist — Elevate Patient Experience

Ezekiel Eyes; Western Australia; On-site; AUD 50,000 - 60,000; Full time

Job summary

Ezekiel Eyes, a boutique eye care practice in Nedlands, seeks a proactive Receptionist to join their team. The role involves managing appointments, greeting patients, and supporting the practice manager with daily tasks.

Candidates should have strong communication skills and be keen to enhance patient experiences, with a welcoming work environment and immediate start available. Join us to make a meaningful impact in eye care!

Qualifications

• Ability to learn the computer scheduling system.
• Previous experience as a receptionist or in customer service is valued, but not essential.

Responsibilities

• Manage patient appointments, confirmations, and reminders.
• Greet patients, assist with check-in, and provide updates on wait times.
• Process payments including private insurance and Medicare.
• Answer calls and emails promptly and professionally.
• Monitor stock levels for contact lenses and manage deliveries.
• Support the optometrists with administrative tasks like billing, filing, and scanning.

Skills

Excellent multi-tasking skills

Strong communication skills

Proactive attitude

Job description

Ezekiel Eyes, a boutique eye care practice in Nedlands, seeks a proactive Receptionist to join their team. The role involves managing appointments, greeting patients, and supporting the practice manager with daily tasks.

Candidates should have strong communication skills and be keen to enhance patient experiences, with a welcoming work environment and immediate start available. Join us to make a meaningful impact in eye care!