Optical Manager Modbury

National Pharmacies; Adelaide; On-site; AUD 85,000 - 120,000; Full time

Benefits offered by this job

Inclusive culture

Staff discounts on health, optical and

Access to latest season releases from

Comprehensive training programs

Annual awards nights

National Pharmacies Christmas Pageant

Job summary

National Pharmacies is seeking an experienced Optical Manager to lead the Modbury team on a full-time basis. You will drive high customer service standards, coach staff toward continuous improvement, and ensure the store remains well-presented and well-stocked, reflecting our Caring for People, Enabling Health and Inspiring Wellness ethos.

Ideal candidates will bring proven leadership in retail optics, a passion for helping customers find frames that suit them, and a strong focus on developing

Qualifications

• Proven experience leading a retail team with a track record of achieving KPIs.
• Ability to guide customers to frames that suit their style and face shape.
• Demonstrated long-term commitment to customer service excellence.

Responsibilities

• Lead the Modbury Optical team on a full-time basis.
• Drive consistently high customer service and coach the team toward continuous improvement.
• Keep stores beautifully presented and well-stocked while modelling company values.

Skills

Leadership

Style Sense

Customer Focus

Adaptability

People Development

Job description

Proudly member-owned since 1911, National Pharmacies makes quality healthcare more accessible and affordable for more people — with members enjoying expert health, optical and beauty services and savings across our full range. Guided by our purpose — Caring for People, Enabling Health and Inspiring Wellness — Optical by National Pharmacies has spent over 35 years building a reputation for excellence in optical care.

We're looking for an experienced and dedicated Optical Manager to lead our Modbury team on a full-time basis. You'll drive consistently high customer service, coach your team toward continuous improvement, and keep our stores beautifully presented and well-stocked — all while modelling our values of Care, Communicate, Collaborate and Celebrate.

What You Bring

• Leadership: Proven experience managing a retail team, with a genuine drive to top the leaderboard and smash individual and group KPIs
• Style Sense: A flair for fashion and an understanding that helping customers find frames that suit them is both a skill and an honour
• Customer Focus: A track record of delivering outstanding service and advice to a diverse range of customers
• Adaptability: A leader who's excited and committed to lifelong learning within the optical industry
• People Development: A passionate, resilient people leader who cares about their team's growth, ambition and success as much as their own

Why Join Us

• Inclusive culture — a supportive, open-minded team focused on great customer outcomes, where you can bring your authentic self to work
• Generous discounts across our health, optical and beauty range, plus access to the latest season releases from prestigious optical and sunglass brands
• Extensive training programs and regular performance reviews to keep you on top of your game
• Annual awards nights celebrating our hardworking teams
• The chance to take part in the National Pharmacies Christmas Pageant

Everybody deserves good health and at National Pharmacies, your health and wellbeing is our priority. For over 100 years, we have cared for the community with an ultimate vision of creating a healthier nation, one member at a time.

Since opening our doors as a single dispensary in Adelaide in 1911, our unique membership benefits, personalised customer service and extensive selection of products are now available at over 51 pharmacies in South Australia, Victoria and New South Wales, with 21 Optical stores operating in South Australia and Victoria.

National Pharmacies is a mutual organisation where profits made through operations are returned to members in the form of benefits. We pride ourselves on providing high quality customer service and professional advice, along with a wide range of products and services.

Source: This is an extract from the company's own website.

Everybody deserves good health and at National Pharmacies, your health and wellbeing is our priority. For over 100 years, we have cared for the community with an ultimate vision of creating a healthier nation, one member at a time.

Since opening our doors as a single dispensary in Adelaide in 1911, our unique membership benefits, personalised customer service and extensive selection of products are now available at over 51 pharmacies in South Australia, Victoria and New South Wales, with 21 Optical stores operating in South Australia and Victoria.

National Pharmacies is a mutual organisation where profits made through operations are returned to members in the form of benefits. We pride ourselves on providing high quality customer service and professional advice, along with a wide range of products and services.

Source: This is an extract from the company's own website.