Service Manager Brighton

National Pharmacies; Australia; Remote; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Discounts on health products

Support for qualifications inCommunity

Job summary

National Pharmacies in Brighton is seeking a Service/Retail Manager to lead our OTC consultants, delivering trusted health and beauty advice and an outstanding customer experience.

You will manage the roster, support professional development, and ensure the store is welcoming, well presented and well stocked, because strong leadership helps our community health outcomes.

Qualifications

• Strong face-to-face retail and people management experience.
• A history of delivering outstanding customer service and advice to a diverse range of customers.
• An adaptable leader excited about career-long learning in health, wellness and beauty.
• A resilient people leader who cares about your team's growth as much as your own.

Responsibilities

• Lead a team of OTC consultants to deliver consistently outstanding service and advice on health and beauty.
• Manage the roster, support and develop your team, and make sure your store is beautifully presented and well-stocked.
• Create an inviting, community-focused store environment where customers feel valued and supported.

Skills

Retail experience

People management

Customer service

Leadership mindset

Job description

Join Australia's oldest member-owned pharmacy network and become the heartbeat of your local store!

Since 1911, National Pharmacies has been putting people first. Now we need a passionate Service/Retail Manager to lead our Brighton Pharmacy team and bring our purpose – Caring for People, EnablingHealthand Inspiring Wellness – to life every single day.

Your Mission is to lead a team of dedicated OTC consultants to deliver consistently outstanding service and advice on health and beauty.You'llmanage the roster, support and develop your team, and make sure your store is beautifully presented and well-stocked – because when your team thrives, your customers feel it.

Job Description

What You Bring

• Experience: Strong face-to-face retail and people management experience
• Track Record: A history of delivering outstanding customer service and advice to a diverse range of customers
• Mindset: An adaptable leader excited about career-long learning in health, wellness and beauty
• Heart: A resilient people leader who cares about your team's growth as much as your own
• Details: This role runs on a rotating roster of approximately 38 hours per week and weekend availability is essential.

Desired Skills and Experience

Why You'll Love It Here:

• Member-owned = your leadership directlybenefitsreal people in your community
• Values-driven culture built on Care, Communication, Collaboration & Celebration
• Financial and wellbeingperks, including discounts across our health, optical and beautyrangeand support to gain nationally recognised qualifications in Community Pharmacy
• A genuinely inclusive culture where you can bring your authentic self to work
• The chance to take part in the National Pharmacies Christmas Pageant
• Real impact – watch your leadership shape your store and your community, every day
• Ready to make leadership personal?
• Join a teamthat'sbeen caring for communities for over 110 years. Help us prove that the best-led stores are also the happiest ones.