Pharmacy Assistant - North Adelaide

National Pharmacies; Adelaide; On-site; AUD 42,000 - 60,000; Full time

Benefits offered by this job

Staff discount across health, beauty,†

Supportive team and workplace culture

On the job training

Job summary

National Pharmacies is seeking enthusiastic Pharmacy Assistants to join our North Adelaide team and support our mission to deliver outstanding service to our members and customers.

You’ll support the retail area of the pharmacy by ensuring smooth daily operations, providing the best advice on our products and services, and delivering the experience our members expect. Training and career growth are encouraged within a values-driven culture.

Qualifications

• Certificate II or III in Community Pharmacy (advantageous but not required).
• Previous experience in a pharmacy or retail environment (preferred).
• Strong communication and customer service skills (in person and over the phone).
• Ability to thrive in a busy environment by serving multiple customers at once and multi-tasking.
• You must have unlimited work and study rights to apply.

Responsibilities

• Provide exceptional customer service and information to support our customers.
• Drive member and customer engagement, contributing to monthly membership sign-up targets.
• Complete daily tasks in the retail section, prioritising customerservice and maximising sales opportunities.
• Achieve monthly sales budgets and maximise profitability through proactive selling and merchandising.
• Ensure operating standards are followed during retail sales and stock management.
• Support pharmacy services to maximise sales and customer care.
• Provide solutions and alternatives to customer enquiries, referring to the pharmacist as required.
• Follow Pharmacy Medicines (S2) and Pharmacist Only Medicines (S3) protocols in every interaction.
• Ensure date checking and rotation of stock to minimise wastage.
• Set up retail promotional activities and planograms in line with marketing campaigns and merchandise team templates.
• Maintain compliance with legislation and documented operating policies and procedures.
• Operate the POS system and handle cash transactions accurately.
• Ensure the retail area of the pharmacy reflects company standards by keeping the store neat and tidy.
• Work collaboratively with teammates and take accountability for tasks set by management.

Skills

Communication

Customer service

Teamwork

Multitasking

Education

Certificate II or III in Community Pharmacy

Job description

Proudly member-owned since 1911, National Pharmacies advocates for making quality healthcare more accessible and more affordable to more people. Our members benefit directly with access to expert health, optical and beauty services and savings across our full range of products. We are continually evolving to meet the changing needs of our members and supporting our communities through local health programs and sponsorships.

At National Pharmacies, we believe our people are our biggest asset.

We are committed to fostering a values-driven culture, that supports our team members to fulfil our purpose of Caring for People, Enabling Health and Inspiring Wellness in the communities in which we serve.

Job Description

Are you passionate about customer service and health?

Do you thrive in a fast-paced retail environment and enjoy helping others?

National Pharmacies is seeking enthusiastic Pharmacy Assistants to join our North Adelaideteam and support our mission to deliver outstanding service and care to our members and customers.

In this role,you’ll support the retail area of the pharmacy by ensuring smooth daily operations, providing the best advice on our products and services and deliver the experience our members and community expect.

The successful candidate must have the availability to work the following roster:

Key Responsibilities

Provide exceptional customer service and information to support our customers

Drive member and customer engagement, contributing to monthly membership sign-up targets.

Complete daily tasks in the retail section, prioritising customerserviceand maximising sales opportunities.

Achieve monthly sales budgets and maximise profitability through proactive selling and merchandising.

Ensure operating standards are followed during retail sales and stock management.

Support pharmacy services to maximise sales and customer care.

Provide solutions and alternatives to customer enquiries, referring to the pharmacist asrequired.

Follow Pharmacy Medicines (S2) and Pharmacist Only Medicines (S3) protocols in every interaction.

Ensure date checking and rotation of stock to minimise wastage.

Set up retail promotional activities and planograms in line with marketing campaigns and merchandise team templates.

Maintain compliance with legislation and documented operating policies and procedures.

Operate the POS system and handle cash transactions accurately

Ensure the retail area of the pharmacy is reflecting company standard by keeping the store neat and tidy.

Working collaboratively with your teammatesandtaking accountability for your own tasks and responsibilities set by your manager.

About You

Genuineinterest in health, wellbeing, and customer service.

Previousexperience in a pharmacy or retail environment (preferred but not essential)

Strong communicationand customer service skillsboth in person and over the phone.

Ability tothrive in a busy environmentby serving multiple customers at once and multi-tasking

A positive,collaborativeandteam-oriented attitude

Passion for retail and customer service

Community minded

Certificate II or III in Community Pharmacy (advantageousbut notrequired)

Why Join Us?

On the job training

Supportive team and workplace culture

Attractive staff discount across health,beautyand optical products.

Opportunity to be involved in the National Pharmacies Christmas pageant

Desired Skills and Experience

If you would like to join a team that's been caring for communities for over 110 years, and can work the above roster.

You must have unlimited work and study rights to apply.