Optical Dispenser | Metrospecs

George & Matilda Eyecare; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Monthly bonus programs

Family and friends discounts and benefi

Employee Assistance Program (EAP)

Job summary

Metrospecs Marrickville, part of George & Matilda Eyecare, is seeking an experienced Optical Dispenser to help patients look, feel, and see their best in a friendly inner-west practice.

This full-time role involves guidance on frames, lenses, fittings, appointments, and delivering personalised service with premium eyewear brands like Tom Ford, Bvlgari, Coach, Tiffany & Co.

Applicants should have proven optical dispensing experience and strong interpersonal skills in a busy practice.

Qualifications

• Previous optical dispensing experience is essential.
• 2+ years in a similar role is preferred.
• Strong knowledge of optical products, lenses, frames and dispensing procedures.
• Excellent communication and interpersonal skills.
• Passion for patient care and customer service.
• Strong attention to detail and organisational skills.
• Confidence working in a busy practice.

Responsibilities

• Assisting patients in selecting frames, lenses, sunglasses and contact lenses.
• Providing personalised dispensing advice and exceptional customer service.
• Supporting eyewear fittings, adjustments and basic repairs.
• Managing appointments, records and day-to-day administration.
• Maintaining a welcoming and well-presented practice environment.
• Staying up to date with new products, lens technologies and industry developments.
• Working collaboratively with the wider team to deliver outstanding patient experiences.

Skills

Previous optical dispensing experience

2+ years in similar role

Optical products knowledge

Lenses, frames, dispensing procedures

Excellent communication

Patient care and customer service

Attention to detail

Organisational skills

Busy practice confidence

Positive, collaborative attitude

Job description

Are you an experienced Optical Dispenser who loves helping people, building relationships, and creating exceptional patient experiences?

We're looking for a Full-Time Optical Dispenser to join the team at Metrospecs Marrickville, a trusted community practice that has been delivering exceptional eyecare for over 35 years.

If you're passionate about personalised service, premium eyewear, and helping patients find the right vision solutions, we'd love to hear from you.

Why Marrickville?

One of Sydney's most vibrant and diverse inner-west suburbs, Marrickville is known for its strong community spirit, thriving café culture, independent retailers, and creative energy. With excellent public transport, a loyal local community, and a bustling high street atmosphere, Marrickville is the perfect place to build meaningful patient relationships while working in a dynamic and welcoming environment.

About the Role

This is a Full-Time position, likely rostered Tuesday to Saturday.

As an Optical Dispenser, you'll play an important role in helping patients look, feel, and see their best.

Your Responsibilities Will Include

• Assisting patients in selecting frames, lenses, sunglasses, and contact lenses
• Providing personalised dispensing advice and exceptional customer service
• Supporting eyewear fittings, adjustments, and basic repairs
• Managing appointments, records, and day-to-day administration
• Maintaining a welcoming and well-presented practice environment
• Staying up to date with new products, lens technologies, and industry developments
• Working collaboratively with the wider team to deliver outstanding patient experiences

What We're Looking For

We're seeking someone who brings:

• Previous optical dispensing experience (essential)
• Ideally 2+ years' experience in a similar role
• Strong understanding of optical products, lenses, frames, and dispensing procedures
• Excellent communication and interpersonal skills
• A genuine passion for patient care and customer service
• Strong attention to detail and organisational skills
• Confidence working in a busy practice environment
• A positive attitude and collaborative approach

Certification in Optical Dispensing is highly regarded but not essential.

Why Join Metrospecs & George & Matilda Eyecare?

At George & Matilda Eyecare, we're committed to supporting our people with the tools, training, and opportunities they need to thrive.

What We Offer

• Competitive full-time salary package
• Tailored learning and development opportunities
• Monthly bonus programs
• Family and friends discounts and benefits
• Employee Assistance Program (EAP)
• A welcoming and supportive team culture
• The opportunity to work with premium eyewear brands, including:
• Tom Ford
• Bvlgari
• Coach
• Tiffany & Co.

About Metrospecs

For more than 35 years, Metrospecs has been providing exceptional eyecare and personalised service to the local community. Combining clinical expertise with premium eyewear and a patient-first approach, the practice has built a reputation for quality, trust, and outstanding customer experiences.

At G&M Eyecare we believe that no two pairs of eyes are the same. Every individual has something unique to bring to their role, that’s why we encourage and support diversity in all its forms. At G&M Eyecare we are committed to making the environment you work in inclusive and enabling.