Optical Dispenser — Premium Eyewear & Patient Care

George & Matilda Eyecare; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Monthly bonus programs

Family and friends discounts and benefi

Employee Assistance Program (EAP)

Job summary

Metrospecs Marrickville, part of George & Matilda Eyecare, is seeking an experienced Optical Dispenser to help patients look, feel, and see their best in a friendly inner-west practice.

This full-time role involves guidance on frames, lenses, fittings, appointments, and delivering personalised service with premium eyewear brands like Tom Ford, Bvlgari, Coach, Tiffany & Co.

Applicants should have proven optical dispensing experience and strong interpersonal skills in a busy practice.

Qualifications

• Previous optical dispensing experience is essential.
• 2+ years in a similar role is preferred.
• Strong knowledge of optical products, lenses, frames and dispensing procedures.
• Excellent communication and interpersonal skills.
• Passion for patient care and customer service.
• Strong attention to detail and organisational skills.
• Confidence working in a busy practice.

Responsibilities

• Assisting patients in selecting frames, lenses, sunglasses and contact lenses.
• Providing personalised dispensing advice and exceptional customer service.
• Supporting eyewear fittings, adjustments and basic repairs.
• Managing appointments, records and day-to-day administration.
• Maintaining a welcoming and well-presented practice environment.
• Staying up to date with new products, lens technologies and industry developments.
• Working collaboratively with the wider team to deliver outstanding patient experiences.

Skills

Previous optical dispensing experience

2+ years in similar role

Optical products knowledge

Lenses, frames, dispensing procedures

Excellent communication

Patient care and customer service

Attention to detail

Organisational skills

Busy practice confidence

Positive, collaborative attitude

Job description

Metrospecs Marrickville, part of George & Matilda Eyecare, is seeking an experienced Optical Dispenser to help patients look, feel, and see their best in a friendly inner-west practice.

This full-time role involves guidance on frames, lenses, fittings, appointments, and delivering personalised service with premium eyewear brands like Tom Ford, Bvlgari, Coach, Tiffany & Co.

Applicants should have proven optical dispensing experience and strong interpersonal skills in a busy practice.