Casual Optical Dispenser | Andrew Watkins - Canberra

George and Matilda; Canberra; On-site; AUD 30,000 - 47,000; Full time

Benefits offered by this job

Generous eyecare and fashion spend

Family and friends discounts

Fortnightly bonus and rewards

On-the-job and external learning

Advancement and qualifications

Job summary

George & Matilda Eyecare is seeking a casual Optical Dispenser to join Andrew Watkins Optometrist in Canberra. The role focuses on guiding patients through eyewear choices and prescriptions in a boutique setting, with emphasis on premium service and customer care.

The position offers a 30-hour week with potential additional shifts across nearby George & Matilda practices, plus ongoing training and development within the Eyecare network.

Qualifications

• Experience in optical dispensing, retail, or customer service.
• Passion for helping people and delivering excellent service.
• Strong communication and relationship-building skills.

Responsibilities

• Assist patients in selecting frames, lenses and optical products tailored to lifestyle and vision needs.
• Accurately dispensing prescriptions and advising on lens options and technologies.
• Educate patients on eyewear care, fit and ongoing maintenance.
• Maintain a welcoming and well-presented practice environment.
• Support daily practice operations including stock management and transactions.
• Collaborate with a close-knit team to deliver exceptional patient experiences.

Skills

Optical dispensing

Retail

Customer service

Job description

Casual Optical Dispenser | Andrew Watkins - Canberra

Canberra, Australian Capital Territory 2600, Australia

Casual Temporary Entry Level

Posted 22 Oct 2026

Description

More Time. More Care. Patient First.

Love premium eyewear, personalised service, and helping people look and feel their best?

We're looking for a Casual Optical Dispenser to join our well-established Andrew Watkins Optometrist practice in the heart of Canberra's CBD. This is an opportunity to work in a boutique environment where patient relationships matter, quality comes first, and every interaction can make a lasting impact.

Why Join Andrew Watkins Optometrist?

Work With Premium Eyewear

Become part of a boutique practice offering quality eyewear and personalised service in a fashion-forward environment.

• Casual role, 30hrs a week
• Potential additional shifts across nearby George & Matilda practices
• Supportive work-life balance

Grow With Us

• Ongoing training and development opportunities
• Access to the support and resources of the George & Matilda Eyecare network
• Career progression opportunities within a growing Australian organisation

About the Role

As an Optical Dispenser, you'll play a key role in guiding patients through their eyewear journey, helping them find solutions that support both their vision and personal style.

You'll be responsible for:

• Assisting patients in selecting frames, lenses, and optical products tailored to their lifestyle and vision needs
• Accurately dispensing prescriptions and providing advice on lens options and technologies
• Educating patients on eyewear care, fit, and ongoing maintenance
• Maintaining a welcoming and well-presented practice environment
• Supporting daily practice operations, including stock management and transactions
• Working collaboratively with a close-knit team to deliver exceptional patient experiences

We would love to hear from applicants who may also be interested in picking up additional shifts at nearby George & Matilda Eyecare practices.

What We're Looking For

We're seeking someone who brings:

• Experience in optical dispensing, retail, or customer service (optical experience highly regarded)
• A passion for helping people and delivering exceptional service
• Strong communication and relationship-building skills
• Attention to detail and confidence working with prescriptions and processes
• A genuine interest in eyewear, fashion, and styling
• Positive attitude and team-focused approach
• Basic computer skills and confidence with systems

About Andrew Watkins Optometrist

At Andrew Watkins Optometrist, we take pride in offering exceptional eye care and outstanding customer service. As a full-scope optometric practice, we provide comprehensive eye examinations, eye scans and contact lens fittings.

Our highly trained team will guide you in selecting the perfect spectacle frames and lenses tailored to your individual style, visual and lifestyle needs.

At G&M Eyecare we believe that no two pairs of eyes are the same.

At G&M Eyecare we are committed to making the environment you work in inclusive and enabling.

Company Overview

Putting our People and our Patients First At G&M Eyecare we believe that no two pairs of eyes are the same. At G&M Eyecare we are committed to making the environment you work in inclusive and enabling.

At George & Matilda, we provide a warm and friendly working environment with loads of team members benefits and rewards including:

• Generous annual spend on your eyecare and fashion needs
• Family and friends discounts and benefits
• Fortnightly financial bonus and reward programs
• On the job and external learning and development opportunities
• Opportunities for advancement and career progression and qualifications

George & Matilda are a value-based organisation, our behaviours are modelled on the following characteristics: