Full Time Optical Dispenser | Clarity

George & Matilda Eyecare; Brisbane; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Competitive hourly rate

Team bonus incentives

Generous discounts on frames and lens

Family and friends benefits

Employee Assistance Program (EAP)

Supportive and collaborative team

Job summary

George & Matilda Eyecare is seeking a Full Time Optical Dispenser to join a premium boutique practice, blending patient care with fashion and technical expertise.

You will guide patients to frames and lenses, advise on coatings and lens technologies, and perform workshop tasks while supporting day-to-day operations. Join a collaborative team offering ongoing development and generous staff benefits.

Qualifications

• Excellent communication and customer service skills.
• Confidence engaging with patients in person and over the phone.
• Genuine passion for helping people.
• Strong attention to detail and organisation.
• Proactive, solutions-focused mindset.
• Interest in premium eyewear, style and fashion.
• Cert IV in Optical Dispensing is desirable.

Responsibilities

• Guiding patients in selecting frames and lenses tailored to their needs.
• Providing advice on lens technologies, coatings, and vision solutions.
• Performing basic workshop tasks including adjustments, repairs, and quality control.
• Managing appointments and supporting day-to-day administrative duties.
• Handling stock management, banking, and reporting tasks.
• Maintaining a welcoming and professional practice environment.
• Delivering exceptional customer service at every stage of the patient journey.

Skills

Communication skills

Customer service

Patient engagement

Attention to detail

Organisational skills

Proactive mindset

Premium eyewear

Education

Cert IV in Optical Dispensing

Job description

Help People See Better, Look Better, and Feel Better.

We're looking for a Full Time Optical Dispenser to join our team. This is a fantastic opportunity for someone who enjoys combining patient care, fashion, and technical expertise in a premium optical environment.

If you're passionate about helping people, love premium eyewear, and thrive in a boutique practice setting, we'd love to hear from you.

Why Join Us?

Work With Premium Brands

Be part of a practice that showcases some of the world's most sought-after eyewear brands, including:

• Jacques Marie Mage
• Chrome Hearts
• Cutler & Gross
• DITA

Grow Your Career

• Ongoing learning and development opportunities tailored to your career goals
• Support to expand your optical knowledge and technical expertise
• Opportunity to work alongside experienced optical professionals

Enjoy Great Benefits

• Competitive hourly rate
• Team bonus incentives
• Generous discounts on frames and lenses
• Family and friends benefits
• Employee Assistance Program (EAP)
• Supportive and collaborative team culture

About The Role

As a key member of our team, you'll help create an outstanding experience for every patient while supporting them in finding the right vision solutions to suit their lifestyle and needs.

Your Responsibilities Will Include

• Guiding patients in selecting frames and lenses tailored to their needs
• Providing advice on lens technologies, coatings, and vision solutions
• Performing basic workshop tasks including adjustments, repairs, and quality control
• Managing appointments and supporting day-to-day administrative duties
• Handling stock management, banking, and reporting tasks
• Maintaining a welcoming and professional practice environment
• Delivering exceptional customer service at every stage of the patient journey

About You

We're looking for someone who brings:

• Excellent communication and customer service skills
• Confidence engaging with patients both in person and over the phone
• A genuine passion for helping people
• Strong attention to detail and organisational skills
• A proactive and solutions-focused mindset
• Cert IV in Optical Dispensing (desirable but not essential)
• An interest in premium eyewear, style, and fashion

About Us

At G&M Eyecare we believe that no two pairs of eyes are the same. Every individual has something unique to bring to their role, that’s why we encourage and support diversity in all its forms. At G&M Eyecare we are committed to making the environment you work in inclusive and enabling.

If you're passionate about eye health, premium eyewear, and delivering exceptional patient experiences, join us and become part of a team that blends clinical excellence with high-end fashion.