Optical Assistant - Full Time (Career Opportunity) PLUS Casual Opportunities

Specsavers; Sydney; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Staff discounts on Specsavers products

Flexible work arrangements

Training and development

Job summary

Specsavers Miranda and Engadine are seeking an Optical Assistant to join our team in delivering high-quality eye care solutions and exceptional customer service. You will help customers choose eyewear, explain frame options and lens choices, and support a welcoming store environment.

You will also handle transactions, stay organized, and participate in ongoing training to develop skills in optics and customer care within a collaborative retail setting.

Qualifications

• Experience in retail or customer-facing roles preferred.
• Strong communication and interpersonal skills.
• Interest in optical industry.

Responsibilities

• Provide personalised customer service and guidance to help customers choose eyewear.
• Assist customers with frame selection, lens options and related queries.
• Keep store tidy and welcoming, manage cash and card transactions accurately.
• Participate in regular training to enhance optical and service skills.

Skills

Customer service

Communication

Team player

Job description

Optical Assistant - Full Time (Career Opportunity) PLUS Casual Opportunities

Specsavers Miranda and Engadine is seeking a full-time Optical Assistant to join our dynamic team. As an Optical Assistant, you will play a vital role in delivering exceptional customer service and providing high-quality eye care solutions. This is a fantastic opportunity for those looking to build a rewarding career in the retail and optical industry.

What you'll be doing

Providing personalised customer service and guidance to help customers find the perfect eyewear solutions

Assisting customers with frame selection, lens options, and any other optical-related enquiries

Maintaining a tidy and organised store environment to create a welcoming atmosphere

Handling cash and card transactions with accuracy and efficiency

Participating in regular training to continuously enhance your optical and customer service skills

What we're looking for

A passion for providing exceptional customer service and a genuine interest in the optical industry

Strong communication and interpersonal skills to engage with customers from diverse backgrounds

Attention to detail and the ability to work accurately and efficiently

Enthusiasm for working as part of a team and a willingness to learn and develop new skills

Previous experience in a retail or customer-facing role is desirable but not essential

What we offer

Comprehensive training and development programs to support your growth

Flexible work arrangements to maintain a healthy work-life balance

Discounts on Specsavers products and services for you and your family

A fun, supportive, and collaborative work environment

About us

Specsavers Miranda and Engadine are part of the Specsavers group, a leading global provider of optical and audiology services. With a strong focus on innovation, customer service, and community engagement, we are committed to delivering the best possible experience for our customers. Join our team and be a part of our exciting journey.