Optical And Retail Assistant Expression Of Interest, Sa

Specsavers; Adelaide; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Two free glasses per year

Birthday and volunteer leave

Family and friends discount 30%

Staff referral incentives

Brand partnerships with Marc Jacobs, T

Employee assistance program

Onboarding and career progression

Job summary

Specsavers in Adelaide, SA, is seeking a friendly customer service professional to support our optical team. You will assist with pre-testing, advise on frame styling, and dispense glasses with various lens options, building strong customer relationships.

Prior retail or customer service experience is valued; optical experience is preferred but full optics training will be provided. This is a full-time role with opportunities for progression in a supportive environment.

Qualifications

• Experience in retail or customer service.
• Optical experience is desirable; full optics training provided.

Responsibilities

• Assist our Optometrists with pre-testing.
• Provide frame styling advice to customers.
• Dispense glasses with various lens options.
• Build rapport and create a memorable customer journey.

Skills

Retail experience

Optical experience

Customer service

Communication

Teamwork

Job description

Employment Term

Full Time Part Time Casual

Benefits and Perks

• Two FREE pairs of glasses per year!
• Birthday and Volunteer leave
• 30% off for your family and friends
• Staff refferal incentives
• Work with major brands like Marc Jacobs, Ted Baker, Tommy Hilfiger, Country Road, and more!
• Health & wellbeing support including Employee Assistance for you and your family
• In-depth onboarding process and tailored career progression for a stable future

About the Role

As first point of contact for all customers, our team members will:

• Support our Optometrists with pre-testing
• Offer our customers frame styling advice
• Dispense glasses with various lens options
• Build strong rapport and create a memorable customer journey

Skills and Experience

The successful candidate will have a rewarding career with Specsavers and exhibits the following qualities:

• Enthusiasm: Passionate about creating meaningful connections and supporting the wider community through eye care
• Communication Skills: Excellent verbal skills with strong attention to detail
• Teamwork: Ability to build genuine and supportive relationships with colleagues to thrive and achieve goals together
• Practical Abilities: Previous retail/customer service experience is required. Optical experience will be highly desired, however full optics training will be provided!

About Specsavers

Specsavers has been on a continual mission to improve lives through better sight since 1984 with a heavy focus on eliminating preventable vision loss and blindness. Specsavers proudly supports the Fred Hollows Foundation in providing equal eye health opportunities for First Nations communities.

With compassion at the heart of everything we do, we strive towards empowering our employees, customers and communities to live their lives to the fullest. As an accredited 'Great Place to Work' for the third year in a row, we provide an unrivalled career development plan with our focus set on improving today for a better tomorrow.

If you are excited about your future and want to work with leading products. Come join our mission!