Optical Assistant

Specsavers; Mackay Regional; Hybrid; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Friends & Family Discount

Free glasses

Staff discount program

Career development opportunities

Job summary

Specsavers Mackay is seeking a motivated Optical Assistant to join their team. This role involves engaging with customers throughout their journey, including using high-tech equipment, frame styling, and dispensing eyewear.

No prior optics experience is required as comprehensive training will be provided. The work environment is fast-paced and dynamic, with opportunities for full-time, part-time, or casual employment.

Qualifications

• Ability to thrive in a busy, varied environment.
• Willingness to learn and grow within the company.

Responsibilities

• Assist customers throughout their journey in-store.
• Use high-tech equipment for eye care.
• Style and dispense eyewear.

Skills

Strong communicator

Attention to detail

Proactive self-starter

Customer relationship building

Job description

At Specsavers Mackay, we aim to be Australia’s best professional healthcare provider — delivering affordable eye care, eyewear and hearing solutions without compromising on quality and service. We’re proud of our award-winning culture and the genuinely supportive, positive environment we’ve built for our team.

About the role

We’re looking for a motivated Optical Assistant to join our team. You’ll be hands‑on across the entire customer journey — from using high‑tech equipment to frame styling and dispensing. It’s a fast‑paced environment where no two days are the same.

No optics experience? No problem. If you love learning, enjoy working with people and want to be part of an amazing team, we’ll provide comprehensive training and ongoing development. For the right person we would consider full time, part time or casual employment.

Benefits and perks

• Friends & Family Discount
• 2 pairs of free glasses per year
• Access to Specsavers Perks staff discount program
• Ongoing onboarding, training and career development opportunities

Skills and experience

• A proactive self‑starter with a sense of humor who enjoys a busy, varied environment
• A strong communicator with great attention to detail
• Passionate about building genuine, supportive relationships with customers and colleagues