Optical Assistant

Specsavers; North Sydney; On-site; AUD 30,000 - 41,000; Full time

Benefits offered by this job

Team sales and customer service Incent

Job summary

Specsavers is seeking an Optical Assistant to thrive in a busy store environment. You will greet customers, provide expert advice on frames and contact lenses, and support our customer service journey with product knowledge.

Optical experience is preferred but not necessary; the role emphasizes helpfulness and teamwork, with opportunities to place orders and assist customers trying contact lenses for the first time. Availability across Christmas is essential.

Qualifications

• Optical experience preferred but not necessary.

Responsibilities

• Greet customers and provide advice on frames and contact lenses.
• Place specialised orders and support the customer service journey.
• Share product knowledge to help customers choose fashionable frames.

Job description

Specsavers is a partnership of nearly 2000 locally run businesses, committed to delivering high quality, affordable optical care.

About the role

You will be an integral part of a busy store environment and very important to our customer service journey. Our Optical Assistants pride themselves on their product knowledge and customer service. Whether you are meeting and greeting customers, providing advice on our products or placing specialised orders. You will provide expert advice to our customers on our range of fashionable frames and guide those who are trying contact lenses for the first time.

Availability requirement: ability to work throughout Christmas is non-negotiable.

Benefits and perks

• Team sales and customer service incentives.

Skills and experience

Optical experience preferred but not necessary.