Optical Assistant - Specsavers Ballarat and Wendouree

Specsavers; Ballarat; On-site; AUD 42,000 - 54,000; Full time

Job summary

Specsavers Ballarat and Wendouree are seeking an Optical Assistant to join our team. You will provide high level customer service on the retail floor, assist customers with frame selection, and offer in-depth product information.

You will manage a busy diary of appointments, adjust and fit frames, and ensure store merchandising and cleanliness meet Specsavers standards. The successful candidate will bring 2+ years in a customer service/retail role, a proactive, humorous attitude, excellent

Qualifications

• Previous experience of 2yrs or more in a customer service/retail role or similar
• A self-starter with a sense of humour who enjoys variety and a busy environment
• Excellent verbal and written skills with strong attention to detail
• The ability to build genuine and supportive relationships with colleagues and customers

Responsibilities

• Provide high level customer service on the retail floor and assist with selecting frames and provide in depth product information
• Managing our busy diary of customer appointments
• Adjusting and fitting customers frames and ensuring our product exceedes their expectations
• Ensure merchandising standards are met including general cleanliness of the store

Skills

Customer service

Retail experience

Communication skills

Attention to detail

Job description

Optical Assistant - Specsavers Ballarat and Wendouree

Optical Assistant - Specsavers Wendouree and Ballarat

Want to join an award winning company that looks after its people and offers ongoing career development opportunities to help you reach your full potential? Specsavers is the fastest growing optical retail group in the world offering fashionable and affordable eyecare to our customers. At Specsavers we value our people and not only offer competitive reward and benefits but also on-going development and training. We support creative minds and recognise hard work.

We believe that our employees are as important to our overall success as our customers are. Our focus is simple- to provide a positive store environment and deliver to each customer the best eyecare experience possible.

We are seeking an Optical Assistant in a permanent, full time role to join our dynamic team. Our Optical Assistants play a vital role in our stores and will be responsible for the following duties:

Provide high level customer service on the retail floor and assist with selecting frames and provide in depth product information

Managing our busy diary of customer appointments

Adjusting and fitting customers frames and ensuring our product exceedes their expectations.

Ensure merchandising standards are met including general cleanliness of the store

The successful candidate will have a rewarding career with Specsavers and will possess the following skills and experience:

Previous experience of 2yrs or more in a customer service/retail role or similar

A self-starter with a sense of humour who enjoys variety and a busy environment

Excellent verbal and written skills with strong attention to detail

The ability to build genuine and supportive relationships with colleagues and customers