Optical Assistant

Specsavers; Maitland City Council; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Two free glasses per year

Birthday leave

Volunteer leave

Family & friends 30% off

Staff referral incentives

Designer brands

Employee assistance

Onboarding & career progression

Job summary

Specsavers Maitland is seeking a customer-facing Optical Assistant to support our Optometrists with pre-testing, dispense glasses, and offer frame styling advice.

You will build strong rapport and create a memorable customer journey, drawing on enthusiasm, clear communication, and teamwork; retail experience is preferred, optics training provided.

This on-site role is based in New South Wales and offers exposure to major brands and staff benefits.

Qualifications

• Retail/customer service experience is required.
• Optical experience desired, however full optics training provided.

Responsibilities

• Support our Optometrists with pre-testing
• Offer customers frame styling advice
• Dispense glasses with various lens options
• Build strong rapport and create a memorable customer journey

Skills

Enthusiasm

Communication skills

Teamwork

Practical abilities

Job description

As first point of contact for all customers, our team members will:

Support our Optometrists with pre-testing

Offer our customers frame styling advice

Dispense glasses with various lens options

Build strong rapport and create a memorable customer journey

Skills and Experience

The successful candidate will have a rewarding career with Specsavers and exhibits the following qualities:

• Enthusiasm:Passionate about creating meaningful connections and supporting the wider community through eye care
• Communication Skills: Excellent verbal skills with strong attention to detail
• Teamwork: Ability to build genuine and supportive relationships with colleagues to thrive and achieve goals together
• Practical Abilities: Previous retail/customer service experience is required. Optical experience will be highly desired, howeverfull optics training will be provided!

Benefits and Perks

• Two FREE pairs of glasses per year!
• Birthday and Volunteer leave
• 30% off for your family and friends
• Staff referral incentives
• Work with major brands like Marc Jacobs, Ted Baker, Tommy Hilfiger, Country Road, and more!
• Health & wellbeing support including Employee Assistance for you and your family
• In-depth onboarding process and tailored career progression for a stable future

Employee Benefits: https://youtu.be/ciEdZM5rJ28