Optical Assistant

Specsavers; Townsville City; On-site; AUD 45,000 - 55,000; Full time

Job summary

Specsavers in Townsville is seeking an Optical Assistant to join our store team. You will greet customers, advise on products, and place specialised orders while delivering excellent customer service.

This role supports our culture of care across eyewear and hearing services, with opportunities to learn about optics and audiology in a fast-paced, team-focused environment that values reliability and flexible retail hours.

Qualifications

• Interest in optics or audiology.
• High standard of personal presentation.
• Punctuality and reliability.
• Ability to build rapport with customers.
• Ability to work well under pressure.
• Flexibility to work retail hours, which may include late nights and weekends.

Responsibilities

• Greet customers and provide advice on products.
• Place specialised orders for customers.
• Deliver excellent customer service across eyewear and hearing services.
• Support store team and contribute to a positive work environment.

Skills

Optics interest

Audiology interest

Professional appearance

Punctuality

Rapport building

Under pressure

Flexible hours

Job description

Want to work for a multi award winning retailer? Then look no further! As the fastest growing optical retail group in the world, Specsavers strive to be the best professional healthcare provider in Australia and New Zealand, offering the ultimate in affordable eye care, eye wear, hearing aids and care. We pride ourselves on our culture and people by providing a fun and supportive working environment for our staff.

We are currently seeking a motivated individual to join our team as an Optical Assistant. Whether you are meeting and greeting customers, providing advice on products or placing specialised orders, you’ll constantly be busy as no two days are ever the same at Specsavers. This exciting role will see you become a vital part of our store team, as you provide excellent customer service with our range of fashionable frames, audiology services and guiding customers trying contact lenses for the first time. In return we will provide you with a supportive team environment and developing you to be the best you can be.

As a hard worker with a passion for providing excellent customer service, your experience and skills will include:

• An interest in optics or audiology
• A high standard of personal presentation
• Punctuality and reliability
• An ability to build rapport with customers
• An ability to work well under pressure
• Flexibility to work retail hours, which may include late nights and weekends