Operations, Warehouse & Procurement Assistant

NextGen HR; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary-based on experience

Professional development opportunities

Collaborative team environment

Exposure to technology and procurement

Job summary

NextGen HR is seeking an Operations, Warehouse & Procurement Assistant in Castle Hill. The role is a permanent full-time position focusing on warehouse organisation, inventory management, procurement, and administration across multiple departments.

You will work in a collaborative MSP environment, supporting sales administration, asset tracking, and supplier coordination while gaining exposure to technology and business operations.

Qualifications

• Strong organisational and time management skills.
• Attention to detail and accuracy in records.
• Clear written and verbal communication.
• Professional and friendly phone manner.

Responsibilities

• Organise and present the warehouse for efficient access.
• Receive, label, store and dispatch equipment and stock.
• Coordinate inbound/outbound hardware and deliveries.
• Maintain accurate inventory records and stock levels.
• Support procurement activities and supplier liaison.

Skills

Warehouse operations

Inventory management

Procurement

Logistics coordination

Microsoft Excel

Customer service

Tools

CRM systems

Inventory software

Job description

Operations, Warehouse, & Procurement Assistant

Castle Hill | Permanent Full-Time

What's on Offer?

• Competitive salary based on experience and stable, full-time opportunity
• Supportive and collaborative team environment
• Ongoing learning and professional development
• Exposure to technology, business operations, and procurement
• A varied role with ownership and autonomy

Are you an organised, hands-on professional who enjoys keeping operations running smoothly? Do you thrive in a role that combines warehouse operations, inventory management, procurement, logistics and administration?

Our client is a growing and well-established Managed Services Provider (MSP) that partners with businesses across Australia to deliver innovative, reliable and customer-focused technology solutions. With a strong reputation for exceptional service, collaborative teamwork and long-term client partnerships, they are committed to continuous improvement and investing in people who want to grow alongside the business.

As their business continues to expand, they are looking for an Operations, Warehouse & Procurement Assistant. This is a diverse, fast-paced role where you'll play a key role in ensuring the business operates efficiently behind the scenes.

This is not an IT support role. However, if you're confident using business systems, enjoy working with technology-related products and equipment, and are looking for a position that offers variety, ownership and genuine career development, we'd love to hear from you!

About the Role

As the Operations, Warehouse & Procurement Assistant, you'll work closely with multiple departments across the business, helping maintain accurate inventory records, coordinating procurement activities, supporting sales administration and contributing to a well-organised workplace.

Key Responsibilities

Warehouse, Inventory & Logistics

• Take ownership of the organisation and presentation of the warehouse
• Receive, label, store and dispatch equipment and stock
• Coordinate incoming and outgoing hardware, deliveries and client assets
• Arrange couriers, freight and equipment transfers
• Maintain accurate inventory records across office locations, vehicles and storage areas
• Monitor stock levels and assist with replenishment
• Support stocktakes and inventory accuracy
• Source and order IT hardware, software and business equipment
• Process purchase orders and track deliveries
• Liaise with suppliers, distributors and vendors
• Verify incoming goods against purchase orders and invoices
• Maintain supplier records and preferred purchasing processes

Asset Management

• Maintain accurate records of company assets
• Track equipment, tools, devices and software licences
• Coordinate asset allocation, returns and audits
• Assist with stock reconciliation and reporting
• Support the sales team with quotations and order processing
• Assist with quote follow-up and customer communications
• Coordinate order handovers and delivery updates

Office & Business Operations

• Help maintain a professional, organised office environment
• Coordinate office supplies and workplace facilities
• Support internal administration and business operations
• Assist with travel bookings and event coordination
• Answer incoming calls when required and provide excellent customer service
• Finance admin related duties such as raising invoices following approved quotations, supporting basic accounts administration, processing payments where required, and maintaining accurate financial and procurement records

About You

We're looking for someone who enjoys taking ownership, staying organised and supporting multiple areas of a growing business. You'll ideally bring:

• Excellent organisational and time management skills
• High attention to detail and accuracy
• Strong written and verbal communication skills
• A professional and friendly phone manner
• Confidence using Microsoft Office, particularly Excel
• The ability to manage competing priorities in a fast-paced environment
• A hands-on attitude and willingness to assist with warehouse and inventory tasks
• The ability to work independently whilst collaborating with the wider team

Highly Regarded

• Experience in warehouse, inventory, procurement or logistics
• Experience within an MSP, technology company or professional services environment
• Exposure to quoting, purchasing or sales administration
• Experience using CRM, PSA, inventory or accounting systems
• Knowledge of IT hardware, software licensing or vendor portals
• Experience coordinating freight, couriers or equipment logistics
• Basic accounts or invoicing experience

Why Apply?

This is an excellent opportunity for someone who enjoys variety and wants to play an important role behind the scenes of a successful business.

You will be trusted to keep operations running smoothly by managing warehouse organisation, inventory, procurement, logistics and administration whilst working alongside a collaborative and supportive team.