Operations Team Member

Fletcher Building Limited; Rolleston; On-site; AUD 25,000 - 29,000; Full time

Benefits offered by this job

Staff-buying privileges

Development opportunities

Education Fund

Health & Wellbeing initiatives

Employee Assistance Program

Job summary

This is a varied role across our Rolleston branch, serving customers at the trade counter and in the yard and Drive Thru area. You will greet customers with a cheerful smile and deliver exceptional service, support goods receipting and cycle counting, and keep shelves stocked with care.

A full NZ driver’s licence is essential, and a forklift licence is an advantage. We offer a permanent full-time position of 42.5 hours per week, Monday to Friday, with development opportunities and employee

Qualifications

• Experience in customer service in a retail or warehouse environment.
• Able to perform manual handling and heavy lifting safely.
• Physically fit with strong health and safety values.
• Full New Zealand drivers’ licence; forklift licence an advantage.

Responsibilities

• Greet and assist customers with a cheerful smile and exceptional service.
• Support Inwards goods by accurately receipting into systems.
• Cycle counting, stocking and rotating products on shelves.

Skills

Customer service

Team player

Organised

Tools

Forklift licence

Job description

This is varied role working across the branch that will see you involved in serving customers on the trade counter and in the yard & Drive Thru area.

• Ensure that our customers, who are made up of trades, businesses and homeowners, are greeted with a cheerful smile and exceptional service
• Supporting Inwards goods by accurately checking and receipting product into our systems
• Cycle counting, stocking and Rotating products on shelves

This is a permanent full -time role, offering 42.5 hours a week. Working Monday to Friday. Based at our Rolleston branch.

About you:

To shine in this role, you’ll need to be an organised and reliable team player who enjoys working in a close-knit team. Have a customer-focused and outgoing attitude and good work ethic. The ideal candidate will need to be flexible as this role will see you working across a few departments in one day.

• Proven experience in a customer service in a retail sales environment or warehouse experience
• There will be manual handling, and some heavy lifting required so you’ll need to be physically fit and have solid health and safety values
• Strong interpersonal skills and ability to build rapport to support our valued customers
• A motivated, self-driven worker, with the skill to work proactively, independently and under pressure
• Be confident with computers and learning new systems
• A Full New Zealand drivers’ licence is essential, and a forklift licence an advantage
• Competitive hourly rate and Staff-buying privileges
• Genuine development opportunities that come with being part of the wider Fletcher Building Group
• Employment Education Fund
• Health & Wellbeing initiatives including an Employee Assistance Program

Join Us: We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don’t always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don’t quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together.

Pre-employment checks including references, medical, drug test and a Criminal background check is required as well as the legal right to work in NZ indefinitely.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.