Branch Operations & Customer Service Specialist

Fletcher Building Limited; Rolleston; On-site; AUD 25,000 - 29,000; Full time

Benefits offered by this job

Staff-buying privileges

Development opportunities

Education Fund

Health & Wellbeing initiatives

Employee Assistance Program

Job summary

This is a varied role across our Rolleston branch, serving customers at the trade counter and in the yard and Drive Thru area. You will greet customers with a cheerful smile and deliver exceptional service, support goods receipting and cycle counting, and keep shelves stocked with care.

A full NZ driver’s licence is essential, and a forklift licence is an advantage. We offer a permanent full-time position of 42.5 hours per week, Monday to Friday, with development opportunities and employee

Qualifications

• Experience in customer service in a retail or warehouse environment.
• Able to perform manual handling and heavy lifting safely.
• Physically fit with strong health and safety values.
• Full New Zealand drivers’ licence; forklift licence an advantage.

Responsibilities

• Greet and assist customers with a cheerful smile and exceptional service.
• Support Inwards goods by accurately receipting into systems.
• Cycle counting, stocking and rotating products on shelves.

Skills

Customer service

Team player

Organised

Tools

Forklift licence

Job description

This is a varied role across our Rolleston branch, serving customers at the trade counter and in the yard and Drive Thru area. You will greet customers with a cheerful smile and deliver exceptional service, support goods receipting and cycle counting, and keep shelves stocked with care.

A full NZ driver’s licence is essential, and a forklift licence is an advantage. We offer a permanent full-time position of 42.5 hours per week, Monday to Friday, with development opportunities and employee