Operations Team Member

Fletcher Building Limited; City of Clarence; On-site; AUD 26,000 - 39,000; Part time

Benefits offered by this job

Staff discounts and company benefits

Z Energy fuel discounts

KiwiSaver employer contributions

Employee Education Fund

Health & Wellbeing initiatives

Job summary

Fletcher Building Limited is hiring for a varied part-time role at the Alexandra branch. You will serve customers at the trade counter and in the yard/drive-thru, supporting inwards goods and stock control.

The role requires flexibility across departments, strong customer service, and physical capability for manual handling. The position offers 27.5 hours per week, Monday to Friday 9am–3pm with rostered Saturdays.

Qualifications

• Proven experience in customer service in retail or warehouse
• Manual handling and heavy lifting may be required
• Strong interpersonal skills and ability to build rapport
• Confident with computers and learning new systems
• Full New Zealand driver’s licence is essential; forklift licence is an advantage

Responsibilities

• Greet customers with a cheerful smile and provide exceptional service
• Support inwards goods by accurately receipting products into systems
• Cycle counting, stocking and rotating products on shelves

Skills

Customer service

Retail sales

Warehouse experience

Interpersonal skills

Computer literacy

NZ driver’s licence

Forklift licence (advantage)

Tools

Forklift (advantage)

Job description

This is varied role working across the Alexandra branch that will see you involved in serving customers on the trade counter and in the yard & Drive Thru area.

• Ensure that our customers, who are made up of trades, businesses and homeowners, are greeted with a cheerful smile and exceptional service
• Supporting Inwards goods by accurately checking and receipting product into our systems
• Cycle counting, stocking and Rotating products on shelves

This is a permanent part -time role, Offering 27.5 hours a week, Monday to Friday 9am-3pm, with rostered Saturdays.

About you:

To shine in this role, you’ll need to be an organised and reliable team player who enjoys working in a close-knit team. Have a customer-focused and outgoing attitude and good work ethic. The ideal candidate will need to be flexible as this role will see you working across a few departments in one day.

• Proven experience in a customer service in a retail sales environment or warehouse experience
• There will be manual handling, and some heavy lifting required so you’ll need to be physically fit and have solid health and safety values
• Strong interpersonal skills and ability to build rapport to support our valued customers
• A motivated, self-driven worker, with the skill to work proactively, independently and under pressure
• Be confident with computers and learning new systems
• A Full New Zealand drivers’ licence is essential, and a forklift licence an advantage
• Competitive base remuneration
• Genuine development opportunities that come with being part of the wider Fletcher Building Group
• Staff buying privileges and company benefits for you and your family
• Z Energy fuel discounts and free monthly Pie & coffee
• KiwiSaver employer contributions matched up to 4%
• Employee Education Fund
• Health & Wellbeing initiatives including an Employee Assistance Programme

Pre-employment checks will include references, a medical assessment, drug and alcohol testing, a criminal background check, and confirmation of your legal right to work in New Zealand indefinitely.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.