Operations Support Officer - Property Maintenance

Upright Property Maintenance Pty Ltd; Sydney; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive pay package

Career growth potential

Small team environment

Job summary

Upright Property Maintenance Pty Ltd in Sydney is seeking an Operations Support Officer to join our Granville-based office. This full-time role supports the Operations Manager, coordinates with trades, and handles quotes, invoicing, and client communication.

The candidate should have experience in trade services or property maintenance, strong organizational and communication skills, and proficiency with office software and job management systems. Training and growth are available.

Qualifications

• Experience in trade services or office roles within construction, property maintenance, or trade industry.
• Strong understanding of property maintenance and construction workflows.
• Excellent communication and organisational skills.
• Ability to multitask and manage competing priorities.
• Proficiency with office software and job management systems.
• Experience in property management or strata management support is highly regarded.

Responsibilities

• Assisting the Operations Manager with daily workflow and client communication.
• Entering quote requests and work orders into our system.
• Preparing and sending quotes to clients.
• Scheduling jobs with customers and coordinating with tradesmen.
• Speaking directly with clients (real estate agents, strata managers, and tenants) in a professional manner.
• Preparing and issuing invoices to clients.
• General office administration tasks as required.

Skills

Trade services experience

Property maintenance knowledge

Communication skills

Organisational skills

Multitasking

Time management

Office software proficiency

Tools

Office management software

Job management system

Job description

Operations Support Officer - Property Maintenance

Upright Property Maintenance Pty Ltd – Granville NSW

Operations Support Officer | Property MAINTENANCE

About Us

We are a property maintenance company carrying out a wide range of works for real estate and STRATA clients across Sydney, including Handyman works, Electrical, Plumbing, Painting, Plastering, Roofing, Fencing & much more. We are seeking a motivated and organised individual to join our office team in South Granville.

The Role

This is a full-time office-based role (Monday–Friday, 9am–5pm). You will be working closely with the Operations Manager, tradesmen, and clients to ensure smooth day-to-day operations.

Key Responsibilities

• Assisting the Operations Manager with daily workflow and client communication.
• Entering quote requests and work orders into our system.
• Preparing and sending quotes to clients.
• Scheduling jobs with customers and coordinating with tradesmen.
• Speaking directly with clients (real estate agents, strata managers, and tenants) in a professional manner.
• Preparing and issuing invoices to clients.
• General office administration tasks as required.

Requirements

• Must have experience in trade services (e.g. worked in an office role within construction, property maintenance, or trade industry).
• Strong understanding of property maintenance and construction workflows.
• Excellent communication and organisational skills.
• Ability to multitask and manage competing priorities.
• Proficiency with office software and job management systems.
• Previous experience in property management or strata management support is highly regarded.

What We Offer

• Competitive pay package, based on experience in the field.
• Stable, full-time office role with career growth potential.
• A supportive and professional team environment working within a small team