Operations Support Officer

Territory Water; Tennant Creek; Hybrid; AUD 60,000 - 75,000; Full time

Job summary

Territory Water Solutions in Tennant Creek, NT, is seeking an Operations Support Officer (Admin) to strengthen the Tennant Creek office and support the Operations Manager, Lead Administrator, and project delivery teams. You will help take overflow admin load and ensure smooth daily operations.

The role covers scheduling, inbox triage, documentation, and project file control, plus travel coordination and office logistics, with strong team support and potential for long-term growth in a busy,

Qualifications

• Strong admin skills with high attention to detail.
• Calm, clear communicator who can prioritise and follow through.
• Proactive - doesn’t wait to be told twice, and finishes what they start.
• Confident with systems (MS Office essential; Xero and job management systems a bonus).
• Experience in trades/construction/services is highly regarded.
• Busy, practical role with real impact.
• Clear expectations and strong support from the team.
• Long‑term opportunity for the right person in Tennant Creek.

Responsibilities

• Provide day-to-day admin support to the Operations Manager and Lead Administrator (scheduling, meetings, action lists, follow-ups).
• Be the “eyes and ears” of the office—triage phone/inbox, route requests, and close loops.
• Support the team with admin queries, documentation, and coordination.
• Assist the projects team with project folders, document control, and admin tracking.
• Help with travel/accommodation coordination and office logistics as required.
• Pick up overflow tasks to prevent bottlenecks during high workload periods.

Skills

Strong admin skills

Calm, clear communicator

Proactive

MS Office

Xero experience

Job management systems

Trades/construction/services exposure

Office logistics

Tools

MS Office

Xero

Job management systems

Job description

At Territory Water Solutions, we have been a trusted name in the Tennant Creek, Barkly, and Roper Gulf regions for over 20 years. Our business is built on a diverse portfolio of projects and services in plumbing, drainage, and gas across the residential, commercial and maintenance sectors. We cover all areas of the Central, Barkly and Northern regions of the Northern Territory and are committed to delivering quality work on time, in some of the most remote locations. This role is based in Tennant Creek, in the NT.

We are looking for an Operations Support Officer (Admin) to strengthen our Tennant Creek office. This role supports our Operations Manager, Lead Administrator and project delivery teams and helps take overflow admin load off our Lead Administrator so the office runs smoothly, especially during busy periods.

What you’ll be doing

• Provide day-to-day admin support to the Operations Manager and Lead Administrator (scheduling, meetings, action lists, follow-ups)
• Be the “eyes and ears” of the office—triage phone/inbox, route requests, and close loops
• Support the team with admin queries, documentation, and coordination
• Assist the projects team with project folders, document control, and admin tracking
• Help with travel/accommodation coordination and office logistics as required
• Pick up overflow tasks to prevent bottlenecks during high workload periods

What we’re looking for

• Strong admin skills with high attention to detail
• Calm, clear communicator who can prioritise and follow through
• Proactive - doesn’t wait to be told twice, and finishes what they start
• Confident with systems (MS Office essential; Xero and job management systems a bonus)
• Experience in trades/construction/services is highly regarded
• Busy, practical role with real impact
• Clear expectations and strong support from the team
• Long‑term opportunity for the right person in Tennant Creek

This role is based in Tennant Creek, in the NT.

Together, with community, government and industry, we’re building the water and gas infrastructure the Northern Territory depends on.