Operations Support Manager

Monadelphous; Perth; On-site; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Leadership development

Executive exposure

Travel across Australia

Job summary

Monadelphous is seeking an Operations Support Manager for our Engineering Construction (EC) team, based in Victoria Park, WA. You will lead a key component of our Heavy Lift Business Unit, delivering crane services to internal and external clients across Australia.

The role combines people leadership, fleet management, planning, and financial accountability to drive performance. You will steer safety initiatives, optimise maintenance, and collaborate with executives to set strategic direction

Qualifications

• Leadership of large teams in a heavy lift/industrial services environment.
• Strong knowledge of crane operations and industrial services within resources sector.

Responsibilities

• Lead from the front to promote continuous improvement and safety culture across sites.
• Drive safety performance and accountability in operational processes.
• Manage talent, performance, training, and succession planning.
• Oversee fleet management, maintenance, and fleet strategy across Australia.
• Develop and manage budgets and financial performance targets.
• Build strong relationships with customers, contractors and suppliers.

Skills

People leadership

Crane operations knowledge

Commercial management

Senior stakeholder communication

Risk management

Education

Engineering Degree or Trade qualification

Job description

We have an opportunity for an Operations Support Manager to join our Engineering Construction (EC) team based in our Victoria Park office. You will be responsible for the management of a key component of our Heavy Lift Business Unit providing crane services to both internal and external clients.

The role encompasses people leadership, crane fleet management, planning & mobilisation, delivery in the field, commercial and financial responsibilities.

Working with Monadelphous offers many benefits, some of which include:

• Opportunity to step into a key leadership role within the EC team, mentoring teams to deliver exceptional results and drive our high-performance culture
• Play a central role in shaping the future of EC Heavy Lift by contributing to the Business Unit’s operational strategy
• Strong exposure to executive-level decision-making and business planning

Key Responsibilities:

• Lead from the front in promoting a culture of continuous improvement, team development, and a strong safety culture, ensuring compliance with all relevant laws, regulations, policies, guidelines, and quality standards across all sites and workshops.
• Drive excellence in operational safety performance, implementing initiatives to improve safety outcomes and reinforce a culture of accountability and compliance.
• Demonstrate excellence in personal interaction, employee engagement, employee relations, and teamwork. Lead effective management of talent including performance management, training, career development, and succession planning.
• Manage people and operations to deliver exceptional service across a large operational division supporting EC as well as our Maintenance and Industrial Services Division with regular travel to operational sites across Australia.
• Manage and negotiate with suppliers, OEMs, and external service providers to ensure fit for purpose support, best value outcomes, and strong ongoing commercial relationships.
• Develop, manage, and control budgets, capital investment business cases, and overall financial performance, implementing initiatives to improve cost effectiveness and achieve agreed financial targets.
• Enhance and expand the business by identifying, contributing to, and taking advantage of new business development opportunities, while fostering strong relationships with customers and contractors to ensure contract requirements are met.
• Maintain subject matter expertise in Heavy Lift and Asset Management by staying current with industry trends and developments, attending industry conferences and events, inspecting OEM facilities and equipment, and undertaking domestic and international travel as required.
• Coordinate and drive fleet strategy and associated initiatives, including delivery and support of new and leased plant and equipment, proactive and planned maintenance, KPI reporting, and continuous improvement of maintenance systems to maximise fleet availability, utilisation, and efficiency.
• Interaction with all parts of Heavy Lift business unit as well as greater EC and MIS teams.

What you’ll bring:

• Engineering Degree or Trade qualification (relevant trade) with significant demonstrated experience in the management of teams in a large organisation.
• Knowledge of crane operations and industrial services in the resources sector with the ability to manage multiple external customers. You will understand the constraints of working in live operating environments across Mining and Oil & Gas.
• Strong people leadership skills across all levels of the organisation including field-based teams.
• Ability to effectively communicate at a senior management level within our organisation and that of our customer's and external stakeholders.
• Extensive experience managing internal stakeholders and providing internally focused services.
• Strong understanding in commercial management, budgets, forecasting and change management, with a focus on driving sustainable operations.
• Ability to manage risk as applied to sites including HSE, quality, communication, organisational and site/project-specific challenges (schedule, budget, etc) risk.

Life at Monadelphous

We celebrate our diversity and shared values and are committed to inclusion and equal opportunities for all. We’re committed to hiring locally, encourage people of all diverse backgrounds to apply and strongly encourage women and First Nations people to submit an application.

About us

Monadelphous is an ASX-200 company providing multidisciplinary construction, maintenance and industrial services to many of the largest companies in the resources, energy and infrastructure sectors. Established in 1972, we’ve been working in Australia and around the world for more than 50 years. We work on the biggest projects and ensure our teams have a variety of opportunities available to follow their career path of choice.

Our Engineering Construction division is an increasingly diverse business, focusing on managing and delivering large-scale project management and construction services. Our expertise includes civil construction, structural steel fabrication, modularisation and delivery, as well as structural, mechanical, piping and tank construction. We also specialise in heavy lift and haulage services, electrical and instrumentation work and renewable energy infrastructure.

Safety is at the forefront of everything we do, and we live by our promise: The Safe Way is the Only Way. A career at Monadelphous is a career with a difference. Make it yours.