Operations Support Manager

Carpentaria; Darwin; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive base salary

Salary packaging up to $6,400

5 weeks annual leave

Leave loading 17.5%

Employee discounts and wellness

Free confidential counselling via EAP

On site cafe and free parking

Work satisfaction

Job summary

Carpentaria, a not-for-profit organisation delivering disability, therapy and community services, seeks an Operations Support Manager to lead workforce coordination across programs and ensure safe, high-quality services.

You will oversee rostering, workforce planning and administrative support, build strong teams, and drive efficiencies in a fast-paced environment while maintaining a person-centred approach.

Qualifications

• Demonstrated experience in leading rostering and workforce coordination within a high-paced environment, ensuring effective staffing, team coverage and operational requirements are consistently met.
• Experience leading multidisciplinary administration and workforce teams.
• Strong understanding of workforce planning, rostering and operational service delivery.
• Highly developed organisational and problem-solving skills.
• A good sense of humour!

Responsibilities

• Lead workforce support, rostering and staffing coverage across programs.
• Oversee workforce planning, rostering and administrative reporting.
• Ensure safe, high-quality, person-centred services.
• Manage operational administration and systems to support delivery.

Skills

Rostering

Workforce coordination

Multidisciplinary administration

Workforce planning

Organisational skills

Problem solving

Humour

Job description

About Carpentaria

Carpentaria is a not-for-profit organisation providing Disability, Therapy and Community Services for children, adolescents and adults, through:

• Allied Health therapy programs (including Speech Therapy, Occupational Therapy, Physiotherapy, Psychology)
• Independent Living programs
• Pathways Program
• Employment and Training
• Specialist Disability Accommodation
• Children and Youth Services

About Carpentaria

Carpentaria is a not-for-profit organisation providing Disability, Therapy and Community Services for children, adolescents and adults, through:

• Allied Health therapy programs (including Speech Therapy, Occupational Therapy, Physiotherapy, Psychology)
• Independent Living programs
• Pathways Program
• Employment and Training
• Specialist Disability Accommodation
• Children and Youth Services

We deliver innovative and flexible services to empower people to thrive and live a great life and are committed to a philosophy that respects the rights of individuals to make informed choices about their lives.

Purpose

The Operations Support Manager is responsible for leading Carpentaria’s operational support functions within a fast-paced environment, with a key focus on leading the work force support team to ensure effective workforce coordination and staffing coverage across all program areas. The role oversees workforce planning, rostering, business support, operational administration and reporting, ensuring teams have the workforce, systems and administrative support required to deliver safe, high-quality and person-centred services.

The ideal candidate

• Demonstrated experience in leading rostering and workforce coordination within a high-paced environment, ensuring effective staffing, team coverage and operational requirements are consistently met.
• Experience leading multidisciplinary administration and workforce teams.
• Strong understanding of workforce planning, rostering and operational service delivery.
• Highly developed organisational and problem-solving skills.
• A good sense of humour!

Remuneration And Benefits

A competitive remuneration and benefits package is on offer, including:

• Competitive base salary package
• Salary packaging available (equivalent of up to $6,400 additional salary)
• 5 weeks annual leave + 17.5% leave loading
• Access to employee discounts and wellness benefits
• Access to free confidential counselling and support via our Employee Assistance Program (EAP)
• On site cafe and free parking
• Work satisfaction - love what you do and why you do it!

Recruitment process

Our recruitment process is based on values, skills and qualifications.

Please note that we are not accepting applications from recruitment agencies for this role.

Contacts and further information

For more information about this exciting opportunity, or to have a confidential discussion, please contact Latia Grbac, Operations Workforce Coordinator on 0439 230 870 or [e-mail].