Operations Support Manager

Randstad NV; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

Randstad in Melbourne is seeking a Continuous Improvement champion to oversee warehouse operations and drive efficiency across the facility. You will implement quality control techniques, review cost structures, and ensure margins align with revenue goals.

You will mentor direct reports, foster cross-training, and establish clear KPIs and SOPs to sustain competitive performance and compliance. The role emphasizes hands-on leadership and data-driven decision making.

Responsibilities

• Lead continuous improvement initiatives in warehouse operations.
• Develop KPIs, SOPs, and work instructions to improve margins.
• Mentor staff and drive cross-training across teams.

Job description

Beyond supervising daily warehouse tasks, you will be expected to implement quality control techniques and evaluate cost structures to improve margins relative to revenue flow. You will act as a mentor to your direct reports, fostering a culture of cross-training and accountability through clearly defined KPIs. From overseeing ad-hoc "value-add" services to providing relief coverage for senior management, your influence will ensure the facility operates at peak efficiency. The successful candidate will be a "Continuous Improvement" champion, constantly reviewing SOPs and work instructions to ensure the business remains competitive and compliant.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.