Operations Support/Data Analyst, Lismore

The Shift People Pty Ltd; Lismore; Híbrido; AUD 65.000 - 85.000; A tiempo parcial

Descripción de la vacante

The Shift People Pty Ltd is recruiting an Operations Support / Data Analyst for a client in Lismore. This role sits at the intersection of operations, data analysis and frontline support, with a 4-month term and 3 days per week.

Reporting to a locally based Manager, you will gather and analyse data, monitor operational performance, and provide practical insights to frontline teams. You’ll also assist with compliance checks and communications during change initiatives.

Formación

• Experience in operations support and data analysis.
• Strong analytical skills with the ability to translate data into insights.
• Ability to produce regular reports and summaries for stakeholders.
• Solid capability across the Microsoft Office Suite (particularly Excel).

Responsabilidades

• Gather, analyse and interpret operational and banking data.
• Identify trends and generate regular reports and summaries.
• Provide insights, recommendations and follow-up briefings.
• Monitor day-to-day operational processes to ensure things run smoothly.
• Support operational issues (e.g. ATM outages and escalation pathways).
• Assist with compliance and regulatory checks.
• Support change initiatives, including communications to frontline teams.
• Interpreting policies and procedures and assisting branch teams with queries.
• Liaising with internal teams such as core banking, product and digital banking.

Conocimientos

Operations support

Data analysis

Excel

Reporting

Communication

Herramientas

Microsoft Office

Descripción del empleo

Operations Support/Data Analyst, Lismore

This role sits at the intersection of operations, data analysis and frontline support.

14th October, 2026

Our client, a well-established financial services organisation, is seeking an Operations Support / Data Analyst to join their team on a 4-month temporary basis, working 3 days per week.

This role sits at the intersection of operations, data analysis and frontline support, making it ideal for someone who enjoys analysing information, improving processes, and supporting teams to operate smoothly.

About the Role Reporting to a locally based Manager in Lismore, you will play a key role in supporting retail banking operations by gathering and analysing data, monitoring operational performance, and providing practical insights and support to frontline teams.

Your responsibilities will include:

• Gathering, analysing and interpreting operational and banking data
• Identifying trends and generating regular reports and summaries
• Providing insights, recommendations and follow-up briefings
• Monitoring day-to-day operational processes to ensure things run smoothly
• Supporting operational issues (e.g. ATM outages and escalation pathways)
• Assisting with compliance and regulatory checks
• Supporting change initiatives, including communications to frontline teams
• Interpreting policies and procedures and assisting branch teams with queries
• Liaising with internal teams such as core banking, product and digital banking.

Data analysis will focus on areas such as branch transaction volumes, peak periods, lending activity, and sources of loans.

About you You’ll be someone who enjoys working with data but also understands the importance of clear communication and operational support.

You will bring:

• Experience in operations support and data analysis.
• Strong analytical skills with the ability to translate data into insights
• Confidence producing regular reports and summaries for stakeholders
• Solid capability across the Microsoft Office Suite (particularly Excel)
• Exposure to complex data environments (highly regarded)
• A collaborative, practical and solutions-focused approach

You’ll be joining a small, supportive operations team, working closely with locally based and remote colleagues across retail operations, product and digital banking.

While the role is based in Lismore, flexibility may be considered for partial remote work, provided you can attend Lismore initially for onboarding and training.

What’s on offer

• 4-month temporary assignment
• 3 days per week (flexible days)
• Opportunity to work in a purpose-driven financial services environment
• Supportive team and well-structured handover

If you’re looking for a short-term opportunity where you can add immediate value through data, insight and operational support, we’d love to see if you would be a good fit.