Operations Supervisor: Lead Team, Improve Safety & Service

Australia Post; Albury City; On-site; AUD 70,000 - 95,000; Full time

Job summary

Australia Post is seeking a Supervisor to lead an operational team, focusing on safety, efficiency and reliable outcomes. You will coordinate daily activities, manage performance against targets, and foster a culture of continuous improvement.

Ideal candidates bring frontline leadership experience, the ability to manage competing priorities, and strong analytical skills to use operational data for decision-making. This role supports safety, productivity and excellent customer outcomes.

Qualifications

• Experience leading frontline operational teams.
• Strong coaching and people development skills.
• Proven ability to manage rostering, productivity and cost targets.

Responsibilities

• Lead daily operations and rostering for an operational team.
• Ensure compliance with safety standards and Chain of Responsibility requirements.
• Coach, develop and set clear expectations; manage performance.
• Monitor service levels and drive improvements in productivity and safety.
• Identify opportunities to improve processes and efficiency.

Skills

Leadership

Coaching

Rostering

Performance management

Safety compliance

Job description

Australia Post is seeking a Supervisor to lead an operational team, focusing on safety, efficiency and reliable outcomes. You will coordinate daily activities, manage performance against targets, and foster a culture of continuous improvement.

Ideal candidates bring frontline leadership experience, the ability to manage competing priorities, and strong analytical skills to use operational data for decision-making. This role supports safety, productivity and excellent customer outcomes.