OPERATIONS SUPERVISOR

United Rentals; Sunshine Coast Regional; On-site; AUD 65,000 - 92,000; Full time

Benefits offered by this job

Income Protection Insurance

Employee Resource Groups

Wellbeing & study leave

Career growth support

Health & wellbeing services

Job summary

United Rentals, the world’s largest equipment rental provider, is seeking an Operations Supervisor on the Sunshine Coast to lead daily branch operations and oversee inventory for safe, efficient service. You will champion safety, coach a small team, and coordinate with drivers and customers to meet schedules while maintaining high quality standards.

This role emphasizes a strong safety culture and hands-on leadership.

Qualifications

• 2–3 years’ experience leading, managing or supervising an operations/yard team.
• Proven leadership capabilities with ability to engage, coach and inspire.
• Excellent planning skills with track record of managing tight schedules and deadlines.
• Proactive, professional approach focused on delivering great service to internal and external customers.
• Monitor delivery schedules and proactively manage delays or issues.
• Maintain regular communication with drivers, customers and internal stakeholders.
• Ensure compliance with Chain of Responsibility (CoR) and company policies.

Responsibilities

• Safety first: implement and enforce safety protocols to maintain a secure working environment.
• Team leadership: supervise and mentor yard personnel and assign daily duties.
• People development: coach, mentor, train and support the team for long-term growth.
• Inventory & asset control: oversee equipment inventory and maintenance for accurate stock.
• Continuous improvement: identify and roll out process improvements to boost branch efficiency.

Skills

Team leadership

Safety management

Communication

Tools

LF forklift license

Job description

If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals! About Us United Rentals is the world’s largest equipment rental company, operating over 1,600 locations across Australia, New Zealand, North America and Europe. We offer a full range of rental solutions delivering general equipment, shipping containers, trench safety, propping, pumps, and access equipment—backed by quality products, exceptional service, and a team you can rely on.

About the Role

Reporting directly to the Branch Manager, this pivotal position plays a critical role in driving our branch's success. As our Operations Supervisor, you will lead daily operations, manage inventory, allocate resources and support a tight-knit team to maintain an efficient workflow and ensure quality control. Above all, you will be a true champion for an uncompromised safety culture, ensuring everyone goes home safe at the end of the day.

Key Responsibilities

• Safety First: Implement, promote, and enforce strict safety protocols to maintain a secure, compliant, and healthy working environment.
• Team Leadership: Supervise and mentor yard personnel, assigning daily duties and ensuring tasks meet company standards.
• People Development: Provide active coaching, mentoring, training, and support to your team, fostering their long‑term professional development.
• Inventory & Asset Control: Oversee equipment inventory management and maintenance to ensure accurate stock allocation for incoming jobs.
• Continuous Improvement: Identify and roll out process improvements to optimise daily branch efficiency and workflow.

What We're Looking For

You are a resilient hands‑on leader who knows how to motivate a team to achieve their best while keeping operational efficiency and safety at the forefront. With strong organisational skills and a solutions‑oriented mindset, you thrive in a fast‑paced environment and can quickly pivot to meet changing customer demands.

Requirements

• 2–3 years’ experience successfully leading, managing or supervising an operations, transport and/or yard team.
• Proven leadership capabilities with a natural ability to engage, coach, and inspire team members.
• Exceptional planning skills, with a track record of successfully managing tight schedules and shifting deadlines.
• A proactive, professional approach centred around delivering excellent service to both internal teams and external customers.
• Monitor delivery schedules and proactively manage delays or operational issues.
• Maintain regular communication with drivers, customers, and internal stakeholders.
• Ensure compliance with Chain of Responsibility (CoR) and company policies.
• An LF forklift license (or a strong willingness to obtain one quickly).

Benefits

• Income Protection Insurance – Peace of mind for you and your family.
• Employee Resource Groups – Supporting belonging, inclusion, and meaningful impact.
• Work-Life Balance & Perks – Support real balance with perks like wellness days to recharge, study leave for your development, and community service leave to give back.
• We invest in your career growth with financial support for study, professional industry memberships, and strong pathways for internal advancement.
• We support your health and wellbeing with access to AIA Vitality, Embrace and Teladoc services, plus our Employee & Family Assistance Program for confidential care whenever you need it.

United Rentals help connect communities, shape our cities, create possibilities, and provide product solutions as unique as our customers; so why wouldn’t you want to make a difference by building your career with a global leader in equipment rental. At United Rentals, we proudly welcome applications from current and former Defence Force members, reservists, and their families.

All offers of employment are subject to satisfactory drug and alcohol screening and national police check.

Founded in 1997, United Rentals is the largest equipment rental company in the world, with an integrated network of rental locations in North America, Europe, Australia and New Zealand. In North America, the company operates in 49 states, every Canadian province and Puerto Rico.