Operations Supervisor

Placements24; Newlands; Hybrid; AUD 90,000 - 120,000; Full time

Job summary

Placements24 is seeking an Operations Supervisor to oversee daily workflows and drive operational excellence in a fully remote role. You will lead a dispersed team, implement policies, and monitor performance to meet targets from anywhere in the world.

The role requires a Bachelor's degree in Business Administration and 3+ years in operations or supervisory positions, with strong organizational, communication, and problem‑solving skills and proficiency with remote collaboration tools.

Qualifications

• Must have a Bachelor's degree in Business Administration or related field.
• Minimum 3+ years of experience in operations or supervisory roles.
• Proven ability to manage teams and oversee daily tasks.
• Strong organizational and communication skills, plus problem-solving ability.
• Experience with operations software and remote collaboration tools.

Responsibilities

• Oversee daily operational activities and ensure tasks meet standards.
• Implement and enforce policies for efficiency and compliance.
• Monitor team performance and conduct regular reviews.
• Manage resources, including personnel and equipment, to optimise workflow.
• Identify challenges and develop process improvements.
• Coordinate with other departments to ensure smooth operations.

Skills

Team management

Operational oversight

Remote collaboration

Communication

Problem-solving

Education

Bachelor's degree in Business Administration

Tools

Operations management software

Remote collaboration tools

Job description

About the Role

Our client is seeking a diligent and motivated Operations Supervisor to oversee daily operations within their organization, based in Queenstown . This role is vital for ensuring the smooth functioning of daily tasks, managing operational resources effectively, and supporting the broader operational team. You will play a key part in implementing procedures, monitoring performance, and ensuring that operational targets are met. This position is designed as a fully remote role, allowing the supervisor to manage and coordinate activities efficiently from any location. We are looking for a proactive individual with strong organizational skills and a commitment to operational excellence, able to lead and motivate a team in a virtual environment.

Key Responsibilities

• Supervise daily operational activities, ensuring tasks are completed on time and to standard.
• Implement and enforce operational policies and procedures for efficiency and compliance.
• Monitor team performance, provide feedback, and conduct regular performance reviews.
• Manage resource allocation, including personnel and equipment, to optimise workflow.
• Identify operational challenges and develop solutions to improve processes and outcomes.
• Liaise with other departments to ensure seamless coordination and communication.

Requirements

• Bachelor's degree in Business Administration or a related field.
• 3+ years of experience in an operations or supervisory role.
• Proven ability to manage teams and oversee daily operational tasks.
• Strong organisational, communication, and problem‑solving skills.
• Proficiency in operations management software and remote collaboration tools.
• Experience in a fully remote work environment is advantageous.

Benefits

• Competitive annual salary and potential performance incentives.
• Comprehensive health, dental, and vision insurance.
• Paid time off and holiday leave.
• Opportunities for professional development and career progression.
• Fully remote work arrangement providing flexibility and autonomy.