Operations Supervisor

EBOS Group; City Of Swan; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Novated Leasing & Corporate Rewards

Employee Share Plan

Company Paid Parental Leave

Health Insurance Discounts

Mental Health Wellbeing (EAP)

Staff Awards & Referrals

Job summary

EBOS Group is seeking an analytical and hands-on Operations Supervisor to join our Western Australia site. The role focuses on SAP and/or EWM expertise to drive 3PL/4PL warehouse operations and maintain high WHS standards.

Reporting to the DC Site Manager, you will lead a team in the near future, monitor SLAs and DIFOT, and leverage PowerBI for reporting and CI initiatives. We value diverse backgrounds and compliance with pharmaceutical regulations.

Qualifications

• Demonstrated experience supervising teams within a warehouse, 3PL/4PL, or distribution environment.
• Expertise in wholesaling medicines/poisons with regulatory awareness (TGA, ISO 9001/13485).
• Hands-on SAP experience with RF and ERP/WMS environments.

Responsibilities

• Provide coaching and performance feedback to team members.
• Monitor daily productivity and manage labour costs to meet SLAs and DIFOT.
• Use PowerBI to create business reports and drive continuous improvement initiatives.
• Maintain processes in line with QMS and WHS guidelines, updating WIs and SOPs.
• Coordinate with transport teams and participate in customer performance meetings.

Skills

SAP

EWM

RF technology

ERP/WMS

Team leadership

Quality & safety

WHS compliance

Education

TGA cgmp familiarity

ISO 9001/13485 knowledge

Drugs & Controlled Substances regulations

Tools

PowerBI

SOPs/WIs documentation

Job description

• SAP & EWM Expertise: Manage 3PL/4PL warehouse operations effectively.
• Team Supervision: Lead operations to meet key safety, performance, and DIFOT targets.
• Reporting: Manage labour costs and improve processes.

The Role

We are seeking an analyticaland hands on Operations Supervisorwith SAP and/ or EWM expertise to join our WA site.

Reporting to the DC Site Manager, you will ensure operational excellence and maintaining high Work Health and Safety (WHS) standards. Whilst the role currently has no direct reports this will change in the near future and as such you will be expected to lead a team.

Hours of work vary between the hours of 7am and 6 pm (includes opening/closing the site as required).

What You Will Do:

• Team Development:Provide coaching and performance feedback.
• Operational Delivery:Monitor daily productivity and manage labour costs to ensure all SLAs and DIFOT requirements are met.
• Reporting & Analysis:Use PowerBI to create business reports and implement continuous improvement (CI) initiatives.
• Quality & Safety:Maintain efficient processes in line with QMS and WHS guidelines, including updating WIs and SOPs.
• Stakeholder Coordination:Manage transport queries and participate in regular customer performance meetings.

Who You Are:

• Operational Leadership:Demonstrated experience supervising teams within a warehouse, 3PL/4PL, or distribution environment.
• Pharmaceutical Compliance:Expertise in wholesaling medicines/poisons, including TGA (cGMP), ISO 9001/13485, and Drugs & Controlled Substances regulations.
• Systems Expertise:Essential hands-on experience inSAP, with a strong working knowledge of RF technology and ERP/WMS environments highly regarded
• Technical Inventory Management:Familiarity and understanding of inventory traceability, document control, maintain dispatch view reports and monitor KPIs.
• Professional Communication:Demonstrated ability to resolve complex workplace issues and build collaborative relationships across the supply chain.
• Relevant Qualifications:Experience required in using MHE including LF/ LO/ EWP licences.

This is a unique opportunity to work in a company where you are valued, given the recognition you deserve and suitably rewarded for your hard work.

Other benefits include:

• Novated Leasing & Corporate Rewards – Access tax-effective vehicle leasing and a comprehensive cashback program across hundreds of retail, travel, and entertainment brands.
• Employee Share Plan - Build long-term wealth with our ASX/NZX shared equity program.
• Company Paid Parental Leave - Supporting your family with some paid leave options.
• Health Insurance Discounts - Enjoy reduced corporate rates on private health cover.
• Mental Health Wellbeing – Free, confidential support via our Employee Assistance Program (EAP).
• Staff Awards & Referrals – Be recognised via our peer rewards and cash referral bonuses.
• And More!

We are committed to fostering a workplace that values diversity and inclusion. As an equal opportunity employer, we actively strive to build a gender-equitable team and cultivate a culture that embraces individuals from all walks of life. We welcome applications from candidates of diverse backgrounds, abilities, ages, and cultures (including First Nations Peoples).

Our commitment to inclusivity extends to supporting candidates with disabilities throughout the recruitment process. If you require any accommodations due to disability, please inform us by reaching out to [e-mail] . We believe that a diverse and inclusive workforce enriches our organisation and contributes to our success.

About Us

Healthcare Logistics is a leading provider of 3PL and 4PL distribution services to the Healthcare sector.

Healthcare Logistics (HCL) is a division of EBOS Healthcare and part of the EBOS Group. With almost 5,000 employees in 109 locations across Australia, New Zealand, and Southeast Asia, EBOS Group is the largest and most diversified Australasian marketer, wholesaler and distributor of healthcare, medical and pharmaceutical products. It is also a leading marketer and distributor of recognised animal care brands.

EBOS Group is publicly listed on the New Zealand and Australian stock exchanges.

• Right to Work: Candidates must possess full, unrestricted working rights in Australia to be considered for this position.
• Background Screening: The preferred candidate will be required to undergo standard pre-employment screening prior to an offer of employment.
• Recruitment Agencies:No agency assistance is required for this vacancy.