Operations Manager - Healthcare

Human Resources Focus; Camden; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive remuneration

Professional development

Job summary

Human Resources Focus is seeking an experienced Operations Manager for a private hospital in Elderslie, NSW. You will oversee operational functions, collaborate with nursing leadership, surgeons, admin and clinical staff to ensure smooth processes and patient care quality.

The role emphasizes driving efficiency, compliance with healthcare regulations, budgeting, procurement and reporting. You will mentor staff, lead continuous improvement across departments to support growth and patient outcomes.

Qualifications

• Minimum of 3-5 years’ experience in healthcare operations management.
• Strong business acumen with commercial decision-making.
• Proven leadership and team-building abilities.
• Exceptional interpersonal and stakeholder communication.
• Sound knowledge of healthcare regulations and compliance.

Responsibilities

• Establish strong relationships with nursing, surgeons, admin and clinical staff.
• Lead, mentor and support operational staff toward excellence.
• Drive revenue, control costs and support sustainable growth.
• Improve workflows, optimise resource allocation and patient/staff satisfaction.
• Develop and review policies ensuring regulatory compliance.
• Manage budgets, procurement and financial controls.
• Prepare reports and analyse performance for leadership.
• Support risk management and quality assurance initiatives.

Skills

Leadership

Stakeholder management

Regulatory compliance

Budgeting

Healthcare operations

Team leadership

Change management

Communication

Education

Healthcare management or business administration

Tools

Budgeting software

ERP systems

Financial reporting

Job description

Operations Manager – Healthcare

Join the Team and Make a Difference

Are you an experienced healthcare leader with a passion for improving healthcare outcomes? Our client is seeking a dynamic Operations Manager to oversee and coordinate the operational functions of our clients private hospital based in Elderslie. In this pivotal role, you will collaborate with a diverse range of stakeholders to ensure seamless processes, regulatory compliance, and the highest standards of patient care.

Your Key Responsibilities

• Establish and nurture effective working relationships with internal staff including the Director of Nursing, Surgeons and Visiting Medical Officers, Administration staff, and Clinical staff to facilitate smooth communication and teamwork.
• Lead, mentor, and support operational staff, fostering a culture of excellence, engagement, and continuous improvement.
• Drive commercial outcomes by identifying opportunities to maximise hospital revenue, control costs, and ensure sustainable growth through informed operational decision‑making.
• Implement and monitor processes to improve workflow, optimise resource allocation, and enhance patient and staff satisfaction.
• Develop and review policies and procedures, ensuring compliance with industry regulations and best practices.
• Manage budgets, oversee procurement, and maintain robust financial controls in collaboration with relevant teams.
• Prepare reports, analyse performance data, and make recommendations to leadership for strategic improvement.
• Support risk management and quality assurance initiatives, identifying and addressing potential challenges proactively.

Selection Criteria

• Minimum of 3-5 years’ experience in healthcare operations management having worked in either the public or private hospital system.
• Strong business acumen with the ability to be commercial in your management decisions.
• Demonstrated leadership and management abilities with a track record of building effective teams and fostering positive workplace culture.
• Exceptional interpersonal and communication skills, with the ability to engage with internal and external stakeholders across all levels.
• Strong organisational, analytical, and problem‑solving skills; able to prioritise and manage multiple tasks in a fast‑paced setting.
• Sound knowledge of healthcare regulations and compliance requirements.
• Financial acumen, including experience with budgeting, procurement, and financial reporting.
• Ability to adapt to change and drive innovation within a multidisciplinary team environment.
• Relevant tertiary qualifications in healthcare management, business administration, or a related discipline are highly regarded.

Benefits

• Competitive remuneration and superannuation package.
• Supportive team culture, with access to professional development.