Operations Manager – Growing Hospitality Franchise

The Original Pancake Kitchen; Adelaide; On-site; AUD 90,000 - 120,000; Full time

Job summary

Pancake Kitchen in Adelaide, SA is seeking an experienced Operations Manager to lead multiple venues within a growing hospitality franchise. You will drive performance, service standards and operational excellence while supporting rapid site expansion.

The role demands hands-on leadership, strong communication and a proven track record in managing multi-site teams. Franchise or multi-site experience is highly regarded and essential to shaping the next chapter of this legendary brand.

Qualifications

• Previous experience as an Operations Manager, Area Manager,Multi-Site Manager or senior hospitality manager is essential.
• Franchise or multi-site experience highly regarded.

Responsibilities

• Lead venue operations across multiple sites with a hands-on leadership approach.
• Drive performance, service standards and operational excellence.
• Develop, coach and retain high-performing teams.
• Support rapid site expansion and integration within the franchise.

Skills

Leadership

Multi-site management

Operations management

Team development

Communication

Job description

Operations Manager – Growing Hospitality Franchise

Pancake Kitchen is one of South Australia’s oldest and most recognised hospitality brands, proudly part of a large and established hospitality group.

Following new ownership, the brand is entering an exciting new chapter and expanding rapidly, with current sites in Elizabeth and Reynella, plus another secret location soon to be revealed.

We’re looking for an experienced Operations Manager to lead our venue operations and support this exciting growth.

About the Role

A hands‑on leadership role overseeing multiple venues, driving performance, service standards, team development and operational excellence.

About You

Previous experience as an Operations Manager, Area Manager, Multi‑Site Manager or senior hospitality manager is essential.

You’ll bring strong leadership, communication and organisational skills, with proven experience managing teams and driving venue performance.

Franchise or multi‑site experience highly regarded.

Why Join Us?

Join a legendary South Australian brand undergoing an exciting transformation, with the backing of a large hospitality group and significant growth ahead.

Lead the next chapter of Pancake Kitchen.