Operations Manager

Blonde Design; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

blonde. in Enmore, Sydney, Australia, is seeking an Operations Manager to refine internal workflows and support a growing creative team. The role focuses on building and refining processes across operations, team management, and admin tasks within a small, scaling jewellery brand.

The successful candidate will be exceptionally organized, capable of growing into broader responsibilities, and based from our Enmore studio with a hands-on approach to improving efficiency across multiple functions.

Qualifications

• Minimum 2 years of experience developing and executing internal processes in a scaling business.
• Minimum 1 year of experience developing internal processes in scaling businesses.
• Proactive attitude and exceptional organisational skills.

Responsibilities

• Develop, implement, improve and execute internal processes across operational functions.
• Coordinate monthly release of new class dates and timetables.
• Oversee booking processes for classes and workshops.
• Conduct weekly check-ins with studio managers and staff to boost efficiency.
• Assist staff hiring, onboarding and training systems.
• Manage rosters and feedback systems with teachers.
• Assist payroll and reconcile receipts; manage Xero invoicing as needed.
• Coordinate procurement with suppliers and handle insurance renewals.

Skills

Operational processes

Team management

Payroll experience

Xero familiarity

Education

Experience in scaling businesses

Tools

Xero

Job description

blonde. is a handmade jewellery brand with the craft at our core. We're on a mission to share our love for the craft by inspiring others and celebrating it ourselves.

We're seeking an Operations Manager to assist us in building, refining, and executing internal processes throughout the business. You'll be responsible for developing, organising and operating the internal workflows that support our creative work and team. The successful candidate can look forward to joining a young, passionate, tight-knit team of talented team players who excel at what they do.

This is a dynamic role, best suited to someone who is exceptionally organised and looking for responsibility, growth and tangible influence across a breadth of functions within a small, scaling brand. The role will be based from our Enmore studio.

3 Key Must-Haves:

• A minimum of 2 years experience developing, implementing, improving and executing internal processes within a scaling business across a range of operational functions
• A minimum of 1 years experience in developing and implementing internal processes within scaling businesses
• Proactive attitude and exceptional organisation skills

Responsibilities:

Operations and Process Management

• Develop, implement, improve and execute internal processes across a range of operational functions within a scaling business
• Coordinate the monthly release of new class dates and timetables
• Oversee booking processes for Wedding Band Classes and Group / Private / Corporate workshops

Team Management

• Conduct weekly check-ins with studio managers, team leads and workshop teachers to improve operational efficiency
• Refine and assist the administration of staff hiring, onboarding and training systems
• Administer and update teaching rosters routinely
• Administer and refine feedback systems with teachers

General Administration

• Help administer fortnightly payroll
• Reconcile monthly receiptsConduct Xero invoicing on an ad-hoc basis
• Preferred experience with Xero accounting software for invoicing tasks
• Administer procurement systems and liaise with key suppliers for tooling and material requirements
• Coordinate insurance renewals and payments

Learn more about blonde:

• Instagram: https://www.instagram.com/