Operations Lead for a Craft Studio (Scaling Brand)

Blonde Design; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

blonde. in Enmore, Sydney, Australia, is seeking an Operations Manager to refine internal workflows and support a growing creative team. The role focuses on building and refining processes across operations, team management, and admin tasks within a small, scaling jewellery brand.

The successful candidate will be exceptionally organized, capable of growing into broader responsibilities, and based from our Enmore studio with a hands-on approach to improving efficiency across multiple functions.

Qualifications

• Minimum 2 years of experience developing and executing internal processes in a scaling business.
• Minimum 1 year of experience developing internal processes in scaling businesses.
• Proactive attitude and exceptional organisational skills.

Responsibilities

• Develop, implement, improve and execute internal processes across operational functions.
• Coordinate monthly release of new class dates and timetables.
• Oversee booking processes for classes and workshops.
• Conduct weekly check-ins with studio managers and staff to boost efficiency.
• Assist staff hiring, onboarding and training systems.
• Manage rosters and feedback systems with teachers.
• Assist payroll and reconcile receipts; manage Xero invoicing as needed.
• Coordinate procurement with suppliers and handle insurance renewals.

Skills

Operational processes

Team management

Payroll experience

Xero familiarity

Education

Experience in scaling businesses

Tools

Xero

Job description

blonde. in Enmore, Sydney, Australia, is seeking an Operations Manager to refine internal workflows and support a growing creative team. The role focuses on building and refining processes across operations, team management, and admin tasks within a small, scaling jewellery brand.

The successful candidate will be exceptionally organized, capable of growing into broader responsibilities, and based from our Enmore studio with a hands-on approach to improving efficiency across multiple functions.