Operations Manager

UGL Regional Linx; Orange City Council; On-site; AUD 180,000 - 240,000; Full time

Job summary

UGL Regional Linx is recruiting an Operations Manager to plan and control projects, ensuring safety, schedule, profitability and client satisfaction. The role requires proactive leadership across teams, budgeting, and adherence to client and company expectations within NSW regional depots.

You will lead safety-focused operations, manage subcontractors, and maintain strong client relationships while driving continuous improvement in efficiency and compliance.

Qualifications

• 10 years of leadership experience in rail project operations.
• Bachelor engineering qualification.
• Senior leadership experience in rail operations/construction/maintenance.
• Experience managing budgets and contracts.
• Experience leading large teams.

Responsibilities

• Ensure safe, on-time delivery of projects with budget alignment.
• Oversee project costs, revenue, margins, and regular cost-to-complete reviews.
• Identify risks and mitigation strategies within projects.
• Maintain quality and compliance documentation per client requirements.
• Lead a workforce including UGL Regional Linx staff and subcontractors.

Skills

Leadership

Budget management

Contract management

Team leadership

Rail operations

Education

Bachelor of Engineering

Job description

UGL Regional Linx is a diversified transport company delivering critical assets and essential services that sustain and enhance the environment in which we live. Our capabilities extend across a broad range of services and whole-of-life solutions across the Transport sector, utilising world leading, sustainable and innovative technologies. We partner with some of the world’s largest blue-chip companies, government agencies, private enterprise, and public institutions.

We are guided by our Company values which extend to all leaders and team members and across all departments within the company.

UGL Regional Linx (UGLRL) is a subsidiary of UGL, headquartered in Orange, NSW, with regional depots throughout the state. We focus on creating job opportunities in regional and rural communities, with over 85% of our workforce based in regional NSW. We manage the CRN – Country Regional Network, ensuring safe transportation of people and goods across NSW.

Job Purpose

The role of the Operations Manager is to manage, plan and control the allocated projects to ensure safe, compliant and cost-effective delivery for the client. This is to be achieved by actively leading the team ensuring safety, schedule, profitability and client satisfaction meet client and UGL Regional Linx expectations.

Achievement is through the application of good business operating practices and the provision of sound, professional leadership and management. A proactive, performance and results orientated style is key in this role, this is all to be enacted under the guidance of the visions and values of UGL Regional Linx

The Operations Manager will lead the team across the projects by establishing a close and productive relationship with the client and focused on continuously improving the efficiency of the operation.

Key Responsibilities

• The safe delivery of projects to meet schedule, budget and performance requirements Management of the project costs, revenue, margins, with regular cost to complete reviews undertaken and reported to management
• Clear understanding of the risks and opportunities within the project/s and treatment measures required to mitigate risks
• Ensure the quality of delivered product and or services is fit for use and all required documentation is completed according to UGL Regional Linx and Client requirements
• Report project status to the customer and provide regular communications in regard to any day to day issues relating to the project/s.
• Management of the workforce undertaking the project, both UGL Regional Linx team and subcontractors
• Authorise project related manufacturing, procurement and expense requests in accordance with the delegation policy.
• Recommend purchase agreements and sub-contracts for all suppliers/sub-contractors.
• Direct project training-program requirements.
• Direct project organisational structure and lead behaviours.
• Develop and maintain a positive relationship with the customer at necessary levels within their organisation.
• Identify the legislative, industrial, political, cultural and economic environment within which the contract would be performed and the impact of this.
• Establish clear communication, solid lines of control and delegation to sub-ordinates and actively create and maintain a culture of openness, responsiveness, honest, ethics and responsibility across the team
• Support the continuous risk management of operations
• Ensure compliance with all record keeping requirements

Qualifications

• 10 years of relevant experience in a leadership capacity within rail project and operations delivery and or leadership roles, with a significant applied contextual experience in delivering high value high risk O&M projects.
• Bachelor engineering qualification and/or extensive experience appropriate to the responsibilities of the position.
• Demonstrated experience operating at a senior leadership level within the rail operations/construction/contracting/maintenance industry.
• Extensive experience and managing and leading a team of people.
• Extensive experience in the preparation and management of budgets and contracts

Diversity

We embrace diversity in all its forms—backgrounds, ideas, work styles, and perspectives. As an Equal Opportunity Employer, we strongly encourage applications from women, individuals with disabilities, Aboriginal & Torres Strait Islander people, mature-aged workers, and those from culturally diverse backgrounds.

Our selection process includes relevant screening checks such as national criminal history and pre-employment medical assessments, including drug and alcohol screening.