Operations Leader: Hands-On Role, Growth Path & Bonus

Pickles Auctions; Gracemere; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Up to five extra leave days

Annual bonus after qualifying period

Career progression opportunities

Team-focused culture

Job summary

Pickles Auctions is seeking an Operations Leader to head our Rockhampton branch, guiding a 20-strong team in a fast-paced environment. You will drive safety, asset management, and performance to meet branch KPIs while collaborating with management to improve profitability and customer experiences.

This hands-on role requires a proven operations background in auctions or motor vehicles, strong people skills, and a valid manual driver’s licence. Join a dynamic team and contribute to our growth.

Qualifications

• Experience in operations, ideally in Auction or Motor Vehicle industries.
• Self-motivated with a hands-on, can-do attitude.
• Adaptable and flexible in fast-paced environments.
• Ability to engage and motivate a team with strong people management skills.
• Proven customer service skills and NPS experience.
• Competent oral and written communication skills.
• Competent MS Office skills and ability to learn the auction system.
• Demonstrated understanding of WHS regulations.
• Current Manual Drivers Licence (essential)

Responsibilities

• Lead with impact: set direction, define roles and inspire performance for a team of around 20.
• Champion safety: uphold WHS standards to keep people and customers safe.
• Own operations: oversee rectification, detailing, inspections, and site asset movements with precision.
• Safeguard the branch: manage security, site maintenance, and facility upkeep.
• Deliver results: hit KPIs aligned with sales channels and vendor requirements.
• Drive profitability: collaborate with management and staff to achieve branch profit.
• Lead the way: contribute to BRANCH Leadership Team to enhance services and boost customer NPS.

Skills

Team leadership

Customer service

People management

Safety compliance

Communication

MS Office

Adaptability

NPS experience

Tools

MS Office

Auction system

Job description

Pickles Auctions is seeking an Operations Leader to head our Rockhampton branch, guiding a 20-strong team in a fast-paced environment. You will drive safety, asset management, and performance to meet branch KPIs while collaborating with management to improve profitability and customer experiences.

This hands-on role requires a proven operations background in auctions or motor vehicles, strong people skills, and a valid manual driver’s licence. Join a dynamic team and contribute to our growth.