Operations Lead: Office & Vehicle Registrations NSW

Cars24; Sydney; On-site; AUD 72,000 - 88,000; Full time

Benefits offered by this job

Performance bonuses

Permanent full-time role

Ownership of an operational function

Job summary

Cars24 Australia is seeking an experienced Office Manager to lead the Chullora NSW administration and vehicle registration office, owning statutory deadlines, record accuracy and team performance.

You will plan workflows for transfers and registrations, supervise staff, and implement process improvements while liaising with government bodies and internal teams. A permanent full-time role with growth opportunities is offered.

Qualifications

• 3+ years in office management or admin supervision.
• Experience in automotive or compliance-heavy environment preferred.
• Knowledge of NSW vehicle registration or ability to learn quickly.
• Strong reconciliation and record-keeping skills.
• Clear written and verbal communication with government agencies and insurers.

Responsibilities

• Plan and coordinate office workflows for vehicle transfers, registrations and related paperwork to meet deadlines.
• Supervise and allocate work to staff, including onboarding, rostering, probation and payroll inputs.
• Develop and maintain office procedures and SOPs; implement process improvements.
• Manage inventory of number plates, forms and office supplies; stock control.
• Reconcile registration and CTP refunds and other office accounts with government agencies and insurers.
• Liaise with internal teams and external bodies including Service NSW and Revenue NSW.
• Prepare reports on office performance, backlogs and reconciliations for management.
• Ensure compliance with Work Health and Safety Act 2011 and related laws.
• Oversee safekeeping and confidentiality of records.

Skills

Staff supervision

Excel or Google Sheets

Record-keeping

Government liaison

Deadline management

Education

Certificate IV in business administration or management

Tools

Excel

Google Sheets

Job description

Cars24 Australia is seeking an experienced Office Manager to lead the Chullora NSW administration and vehicle registration office, owning statutory deadlines, record accuracy and team performance.

You will plan workflows for transfers and registrations, supervise staff, and implement process improvements while liaising with government bodies and internal teams. A permanent full-time role with growth opportunities is offered.