Operations-Focused Technical Writer

Sodexo; City Of Stirling; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Training & career progression

Job security in essential services

Job summary

Sodexo is seeking a Technical Writer to document service functions across the IFM portfolio, translating operations into clear performance statements. You will collaborate with Operations, Subject Matter Experts, and project teams to produce structured, standardised documentation.

Key responsibilities include facilitating information workshops, applying consistent templates, and maintaining version control within internal systems to support an outcomes-focused operating model in a busy

Qualifications

• Proven ability to write structured, clear documentation.
• Experience in multi-disciplinary service environments.
• Experience facilitating workshops and information gathering.
• Strong governance and version-control discipline.

Responsibilities

• Document how service functions operate and outcomes to deliver.
• Engage with Operations, SME, and project teams to validate content.
• Facilitate workshops and interviews to gather requirements.
• Apply standardised templates and terminology across documents.
• Coordinate internal reviews and refine content with feedback.
• Consolidate inputs into concise, consistent performance statements.

Job description

Sodexo is seeking a Technical Writer to document service functions across the IFM portfolio, translating operations into clear performance statements. You will collaborate with Operations, Subject Matter Experts, and project teams to produce structured, standardised documentation.

Key responsibilities include facilitating information workshops, applying consistent templates, and maintaining version control within internal systems to support an outcomes-focused operating model in a busy