Document Writer

Ethos BeathChapman; Parramatta; On-site; AUD 104,000 - 136,000; Full time

Job summary

Ethos BeathChapman seeks an experienced Document Writer to support a major operational readiness program in its Operations Management function in Sydney. This 6‑month, full‑time onsite contract will develop the operational and management-system documentation needed to transition vehicle ferry services to a new operating model.

You will work with operational SMEs and Safety, WHS, Quality and Risk teams to translate complex requirements into clear, practical, and compliant documentation, including

Qualifications

• Proven experience developing high-quality operational or technical documentation.
• Experience in safety-focused environments such as transport or government.
• Knowledge of ISO-aligned management systems, certification and compliance.
• Ability to translate complex procedures into clear, usable documents.
• Understanding of version control, approvals and information governance.

Responsibilities

• Develop, review and maintain operational and management-system documentation.
• Produce procedures, manuals, templates and reference materials.
• Create safety, quality and environmental documentation.
• Support ISO certification and compliance documentation.
• Coordinate with SMEs and stakeholders to ensure accuracy.

Skills

MS Word

MS Excel

Documentation writing

Stakeholder management

Tools

PDF tooling

Version control basics

Job description

• Document Writer – Operational & Management Systems
• 6-Month Contract | Up to $650/day + Super
• Sydney CBD & Windsor based - Full-time onsite
• Safety, Quality & Operational Documentation
  

We are seeking an experienced Document Writer to support a major operational readiness program within its Operations Management function. This initial 6 month contract will focus on developing the operational and management-system documentation required to support the transition of vehicle ferry services to a new operating model. Working closely with operational SMEs, Safety, WHS, Quality and Risk teams, you will translate complex operational requirements into clear, practical and compliant documentation.

You will develop, review and maintain a broad range of operational and management-system documentation, including:

• Operational procedures, manuals, templates and reference materials
• Safety management, quality and environmental documentation
• Operations and maintenance manuals
• Risk assessments, training matrices and site induction documentation
• Documentation supporting ISO certification, accreditation and compliance requirements
• Version control, document approvals and publication processes
• Supporting reports, spreadsheets and operational readiness materials
• Documentation of operational processes, assurance findings and lessons learned

About you

• Proven experience developing high-quality operational or technical documentation, ideally within a large, safety-focused, transport, infrastructure or government environment
• Experience developing management-system documentation across safety, quality and/or environmental functions
• Knowledge of ISO-aligned management systems, certification, accreditation and compliance requirements
• Strong experience producing operational procedures, manuals, templates and reference materials
• Understanding of document and records management, including version control, accuracy, approvals and information governance
• Ability to work with operational SMEs and translate complex technical and procedural information into clear, practical documentation
• Strong stakeholder-management skills across Safety, WHS, Quality, Risk and operational teams
• Strong Microsoft Word and Excel skills, with experience preparing professional PDF documentation
• Ability to manage multiple documentation priorities and deliver within tight project timeframes

Attendance at the Windsor office is required one day per week as this is where they key team and stakeholders are based. Other days can be worked from any of the other 6 offices across Sydney. This would suit an experienced Document Writer who understands that operational documentation needs to be more than well written. It must be practical, controlled, compliant and usable by frontline operational teams.