Operations Coordinator (International Recruitment)

Uniglobalcareers; Melbourne; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Hybrid work arrangements

Flexible working arrangements

17% superannuation

Job summary

RMIT University is seeking an Operations Coordinator (International Recruitment) to support international student recruitment and contribute to global growth. You will coordinate recruitment initiatives, events and projects across markets, working with agents, staff and external partners, while using data and market insights to drive performance.

Based at the Melbourne CBD campus with hybrid working arrangements, this role requires strong organisational, communication and stakeholder-management

Qualifications

• Experience coordinating student recruitment, marketing, events or stakeholder engagements.
• Ability to plan and deliver multiple projects with deadlines.
• Excellent interpersonal and presentation skills for diverse stakeholders.
• Experience analyzing data to support improvements and decisions.

Responsibilities

• Coordinate recruitment initiatives, projects and events for international students.
• Engage with education agents, academic staff and external partners.
• Provide accurate information, interpret policies and deliver high-quality customer service.
• Use market insights and performance metrics to improve recruitment outcomes.

Skills

Project management

Stakeholder engagement

Communication

Data analysis

Organisational skills

Attention to detail

Job description

Australia — International Student Market

822K inbound students (2024) +10%

1. China 168K

2. India 128K

3. Nepal 57K

4. Vietnam 33K

5. Malaysia 26K

3 international branch campuses in Australia

Full-time, Continuing position Salary Level HEW7 + 17% Superannuation and Flexible Working Arrangements Based At the Melbourne CBD campus, and hybrid ways of working

About You As an Operations Coordinator (International Recruitment), you are an enthusiastic, collaborative and solutions-focused professional who is passionate about supporting international student recruitment and contributing to RMIT's global growth. You thrive in a dynamic and agile environment, using your strong organisational, communication and stakeholder engagement skills to deliver high-quality recruitment initiatives, projects and operational outcomes. With excellent communication, project management and stakeholder engagement skills, you confidently coordinate recruitment initiatives, projects and events while managing multiple priorities in a dynamic environment. You embrace a data-informed approach, using market insights and performance metrics to identify opportunities, enhance recruitment performance and contribute to the achievement of RMIT's international recruitment objectives. If you're collaborative, innovative and motivated by the opportunity to shape RMIT’s global student community, we'd love to hear from you. To be successful in this position, you will have as a minimum: Demonstrated experience in coordinating and delivering student recruitment, marketing, events or stakeholder engagement activities, preferably within the higher education or international education sector. Proven ability to plan, manage and deliver multiple projects and activities simultaneously, balancing competing priorities while meeting deadlines and maintaining high levels of accuracy. Excellent interpersonal, communication and presentation skills, with the ability to build and maintain effective relationships with a diverse range of stakeholders, including prospective students, education agents, academic staff and external partners. Demonstrated ability to provide accurate advice and information, interpret policies and procedures, and deliver high-quality customer service in a complex environment. Experience coordinating events, campaigns or promotional activities, including logistics, stakeholder engagement and post-event evaluation. Strong analytical and problem-solving skills, with experience collecting, interpreting and reporting on data to support continuous improvement and informed decision-making. Demonstrated organisational skills with strong attention to detail and the ability to develop and maintain effective administrative, governance and operational processes. Proven ability to work both independently and collaboratively within a high-performing team, contributing to shared goals and fostering a positive team culture. Demonstrated ability to effectively utilise business systems, data and technology to coordinate recruitment activities, manage stakeholder engagement and support operational excellence. Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check. About the Portfolio The Experience Group’s vision is to bring to life RMIT’s strategy by putting the student at the centre of everything we do, creating a differentiated brand proposition, developing deep integrated insights for all our global students and cultivating a differentiated and relevant service experience for those segments. The Experience unit includes the following teams: Market Intelligence & Proposition, Market Development & Customer Innovation, Brand, Segments and Campaigns, Marketing Business Partners and Global Student recruitment. The Global Student Recruitment Team leads all sales and direct marketing activities. It also includes international admissions activities, international student services, sponsorship development, and agent management.