Operations Coordinator - Geelong

Barwon Community Legal Service; Geelong; Hybrid; AUD 95,000 - 98,000; Full time

Benefits offered by this job

Five weeks annual leave

Salary packaging benefits

Job summary

Barwon Community Legal Service is seeking an Operations Coordinator in Geelong. The role partners with the Operations Manager to keep people, systems and day-to-day operations running smoothly, covering HR admin, volunteer coordination, payroll support, systems admin and general office support.

You will help staff and volunteers feel supported while keeping processes organized behind the scenes. The position is full-time with a strong emphasis on service delivery to the community.

Qualifications

• Experience in HR support, recruitment and compliance.
• Systems thinking approach to processes and people.
• Strong organisational and multitasking abilities.
• Excellent communication and teamwork.

Responsibilities

• Coordinate recruitment, onboarding and compliance for staff and volunteers.
• Maintain HR and volunteer records and support learning initiatives.
• Support payroll processes and liaise with external providers.
• Manage office systems, facilities, IT support and vendor relations.
• Review processes to improve efficiency, effectiveness and service delivery.
• Assist with new systems and tools implementation to streamline workflows.
• Support change management and reporting/audits as needed.
• Provide admin and operational support to Leadership Team and EA.

Skills

HR support

Recruitment

Compliance

Systems thinking

Organisational skills

Communication

Job description

• Full-time position - 38 hours per week or 4 days per week considered
• Victorian Community Legal Services Multi Enterprise Agreement/SCHADS Award level 4 + 3 %
• Annual base salary range $94,737 to $97,634 plus superannuation, leave loading and salary packaging benefits
• Five weeks annual leave and three free leave days between Christmas and New Year

The Organisation

Barwon Community Legal Service is an independent not-for-profit organisation providing free legal services to community members experiencing disadvantage. Our main office is in Belmont and we assist clients at a number of outreach locations in the Barwon region, and at Geelong and Colac Magistrates Courts.

Our Vision

Accessible Justice, Stronger Communities

OUR PURPOSE

To be the bridge between our community and the law.

Your Role

As our Operations Coordinator, you'll work alongside the Operations Manager to help keep our people, systems, and day-to-day operations running smoothly. This varied role includes HR administration, volunteer coordination, payroll support, systems administration, and office support. You'll be someone people can rely on, helping staff and volunteers feel supported while keeping things organised behind the scenes. Your work will make a real difference to our team, our culture, and the way we support our community.

Key Responsibilities

• Coordinate recruitment, onboarding, and compliance for staff and volunteers
• Maintain HR and volunteer records and support learning and development initiatives
• Support payroll processes and liaise with external providers
• Manage office systems, facilities, IT support, and vendor relationships
• Review existing operational processes and identify opportunities to improve efficiency, effectiveness, and service delivery.
• Assist with the implementation of new systems, tools, and technologies that enhance operational performance and streamline workflows.
• Support change management initiatives by helping staff adapt to new processes and systems.
• Assist with reporting, audits, and finance administration
• Provide administrative and operational support to the Leadership Team and Executive Assistant as needed.

What You’ll Bring

• Experience in HR support, recruitment, and compliance
• A systems thinking approach
• Strong organisational and multitasking skills
• Ability to troubleshoot basic IT issues and manage office systems
• Excellent communication skills and a collaborative mindset
• A commitment to social justice and community values

next steps

A position description is attached.