Operations Coordinator

Veolia | Australia & New Zealand; Mackay Regional; On-site; AUD 60,000 - 76,000; Full time

Benefits offered by this job

Employee share plan

Employee Assistance Program (EAP)

Bupa health insurance discount

Plus other corporate benefits

Job summary

Veolia in Mackay is seeking an Operations Coordinator to orchestrate daily collection schedules, optimise routes, and ensure top-quality service for customers. This on-site role runs Monday to Friday 8:00 am–4:00 pm, delivering practical support across transport and logistics operations.

You’ll review driver paperwork, maintain records, and identify efficiency improvements while upholding safety standards. The ideal candidate brings transport or logistics experience, strong organisation, and

Qualifications

• Demonstrated experience in a similar role, ideally within transport / logistics.
• Strong attention to detail and organisational skills.
• Excellent written and verbal communication abilities.
• Ability to multitask and prioritise tasks effectively.
• Intermediate computer literacy.

Responsibilities

• Checking and reviewing driver paperwork for accuracy and completeness.
• Performing administrative tasks.
• Maintaining organised records and files.
• Assisting with other operational tasks as required.
• Managing the daily collection schedule to ensure resource allocation and job completion.
• Identifying route optimisation and continual improvement opportunities maximising efficiency and productivity.
• Ensuring customer expectations are exceeded.
• Cross checking accuracy of driver confirmations, ensuring anomalies are resolved.
• Ensuring safety standards are maintained, preparing job analysis and ensuring risk assessments are carried out

Skills

Attention to detail

Organisational skills

Written and verbal communication

Multitasking

Prioritising tasks

Tools

SAP

Job description

About Veolia

Create positive change. Be a champion of Ecological Transformation.

Join Veolia, a global leader with over 170 years of experience, operating in 40+ countries with 220,000 employees worldwide, including 6,500 staff across 300 sites in Australia and New Zealand. As part of our team, you'll contribute to crucial environmental solutions through our innovative Water, Waste, Energy and Industrial Services, helping protect the environment and address essential human needs for a sustainable future.

The Opportunity

Ready to drive success in waste management?

We're looking for a dynamic Operations Coordinator to join our Mackay team! You'll be the key player in orchestrating our daily collection schedules, optimising routes, and ensuring top-notch service delivery to our customers.

If you're proactive, solutions-focused, and ready for your next challenge,

This role is Monday to Friday 8.00am - 4.00pm on site.

What's on offer

• Employee share plan
• Employee Assistance Program (EAP)
• Bupa health insurance discount
• Plus other corporate benefits

What you'll be responsible for

• Checking and reviewing driver paperwork for accuracy and completeness
• Performing administrative tasks
• Maintaining organised records and files
• Assisting with other operational tasks as required
• Managing the daily collection schedule to ensure resource allocation and job completion
• Identifying route optimisation and continual improvement opportunities maximising efficiency and productivity
• Ensuring customer expectations are exceeded
• Cross checking accuracy of driver confirmations, ensuring anomalies are resolved.
• Ensuring safety standards are maintained, preparing job analysis and ensuring risk assessments are carried out

What you'll need to be successful

• Demonstrated experience in a similar role, ideally within transport / logistics
• Strong attention to detail and organisational skills
• Excellent written and verbal communication abilities
• SAP experience (advantageous but not required)
• Ability to multitask and prioritise tasks effectively
• Intermediate computer literacy

Veolia’s AlwaysSafe culture means that we care about the safety of people on our sites. We operate a zero tolerance drug and alcohol approach and shortlisted candidates must be prepared to undertake a full pre-employment medical check which includes drug and alcohol screening. Shortlisted candidates must also be willing to undergo a National Police Clearance .

Why Veolia?

Benefits

At Veolia, we support our people both at work and beyond. Enjoy a comprehensive range of benefits designed to help you thrive, including:

• Generous paid parental leave and paid volunteer days
• Flexible and hybrid working arrangements
• Superannuation contributions on unpaid parental leave
• Fitness Passport and discounted health insurance
• Employee Assistance Program (Thrive) for you and your family
• Car allowances, novated leasing, and vehicle discounts
• Bonus and referral programs, plus employee share plan
• Ongoing professional development and clear career pathways

Veolia is committed to ensuring every employee returns home safely every day under our Always Safe Charter.

Join a team that values your wellbeing, growth, and contribution—while making a real impact on the environment and our communities.

Fairness, Diversity & Inclusion

Veolia is committed to fostering a diverse, equitable, and inclusive workplace where everyone is valued and respected. We welcome applications from all backgrounds and are dedicated to providing a safe, supportive, and accessible environment. If you require adjustments to the recruitment process, please let us know so we can support you.

Discover more about our benefits, culture, and commitment to diversity at anz.veolia.com/careers .

We value your interest in our employment opportunities and commit to respond to all applications.

Veolia is committed to conducting recruitment in a fair, ethical and transparent manner based solely on merit. Candidates with direct or indirect personal/professional ties to Veolia and/or any third party related to Veolia business (including but not limited to Veolia's suppliers, customers, partners and competitors) must disclose this information.