Operations Coordinator

Private Advertiser; Gold Coast City; On-site; AUD 70,000 - 90,000; Full time

Job summary

Private Advertiser on the Gold Coast is seeking an experienced Operations Coordinator to manage daily freight movements, driver support, and contractor relations in a fast-paced, safety-conscious environment.

You will coordinate pickups, optimize routing, quote jobs, ensure regulatory compliance, and contribute to process improvements while building strong stakeholder relationships across the national transport network.

Qualifications

• 3 years’ experience in transport operations
• Experience in contractor sourcing and remuneration
• Strong quoting and customer service skills
• Solid administration and problem-solving ability
• Knowledge of transport regulations and compliance requirements
• Experience with open trailer and specialised freight (essential)
• Forklift licence (desirable)

Responsibilities

• Coordinate daily pickups and deliveries with safety and timeliness
• Manage routing and scheduling to optimise fleet and contractor utilisation
• Source, onboard, and remunerate contractors
• Quote daily jobs for new and existing customers
• Monitor fleet compliance and servicing schedules
• Provide service and support to clients, suppliers, and drivers
• Assist with administration and operational support
• Build strong working relationships across the team and external partners
• Ensure compliance with transport regulations, fatigue management and safety standards
• Contribute to continuous improvement in logistics systems and processes

Skills

Contractor sourcing

Remuneration

Quoting

Customer service

Regulatory knowledge

Open trailer freight

Forklift licence

Tools

Forklift licence

Job description

Join a progressive, family owned national transport provider specialising in open trailer and complex freight solutions. If you thrive in a fast-paced environment, enjoy problem-solving, and want to be part of a company that values its people and invests in their growth, this is your opportunity to make a lasting impact.

About Us

We’re a well-established national business built on trust, innovation, and a commitment to excellence in specialised transport. Our core expertise lies in open trailer movements and tailored freight solutions for clients across Australia.

About the Role

As Operations Coordinator, you’ll be at the heart of our daily logistics, coordinating freight movements, supporting drivers, managing compliance, and delivering outstanding service to our customers. You’ll also play a key role in sourcing and remunerating contractors, quoting daily jobs, and ensuring our operations run smoothly, safely, and efficiently.

Key Responsibilities

· Coordinate daily pickups and deliveries with a focus on safety, timeliness, and customer satisfaction

· Manage routing and scheduling to optimise fleet and contractor utilisation

· Source, onboard, and remunerate contractors in line with operational needs

· Quote daily jobs accurately and promptly for new and existing customers

· Monitor fleet compliance, servicing schedules, and maintenance requirements

· Provide exceptional service and support to clients, suppliers, and drivers

· Assist with general administration and operational support

· Build strong working relationships across the team and with external partners

· Ensure compliance with transport regulations, fatigue management, and safety standards

· Contribute to continuous improvement in logistics systems and processes

What We’re Looking For

Minimum 3 years’ experience in a similar transport operations role

Proven experience in contractor sourcing and remuneration

Strong quoting and customer service skills

Solid administration and problem-solving ability

Knowledge of transport regulations and compliance requirements

Experience with open trailer and specialised freight (essential)

Forklift licence (desirable)

Proactive mindset, attention to detail, and ability to thrive under pressure

Why Join Us?

Be part of a progressive, family-owned company with a national presence

Work in a business that specialises in open trailer and complex freight solutions

Enjoy genuine career development opportunities and room to grow

Collaborate with a supportive, values-driven team that celebrates initiative

Make your mark in a role that blends operational clarity with strategic impact

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