Operations Coordinator

Veolia | Australia & New Zealand; Gladstone Regional; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Employee share plan

Employee Assistance Program (EAP)

Health insurance discount

Flexible & hybrid working arrangements

Job summary

Veolia is seeking an Operations Coordinator for the Gladstone depot, responsible for day-to-day operations coordination, scheduling runs, assignments, and driver supervision to ensure on-time deliveries and safety.

You will liaise with workshops, customers and the team, maintain run sheets, processing, and service scheduling while upholding Veolia’s AlwaysSafe culture and focus on customer service. This role runs Monday to Friday at the Gladstone site.

Qualifications

• Experience in logistics, scheduling or coordination.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks with attention to detail.

Responsibilities

• Coordinate daily runs, driver and sub-contractor schedules.
• Invoicing and reporting accuracy.
• Liaise with workshops and managers on vehicle issues.
• Ensure driver safety and compliance with policies.
• Deliver high customer service levels and timely responses.

Skills

Logistics coordination

Scheduling

Communication skills

Attention to detail

Tools

Google Workspace

Job description

About Veolia

Create positive change. Be a champion of Ecological Transformation.

Join Veolia, a global leader with over 170 years of experience, operating in 40+ countries with 220,000 employees worldwide, including 6,500 staff across 300 sites in Australia and New Zealand. As part of our team, you\'ll contribute to crucial environmental solutions through our innovative Water, Waste, Energy and Industrial Services, helping protect the environment and address essential human needs for a sustainable future.

The Opportunity

We are seeking a proactive, reliable and organised individual to join our team as an Operations Coordinator .

This role is a key role in supporting the dynamic and friendly team, assisting to deliver exceptional service to our customers and clients and keeping our drivers busy and safe.

Day to day this role involves the overall operations coordination of the Gladstone depot, including scheduling driver and sub-contractor runs, pickups and deliveries, customer service, processing run sheets, emails and scheduling vehicle services and supporting the team in all administration tasks.

This role is Monday to Friday.

What\'s on offer

• Employee share plan
• Employee Assistance Program (EAP)
• Bupa health insurance discount
• Plus other corporate benefits

What you\'ll be responsible for

• Accountable for accurate and timely invoicing and reporting
• Driver supervision and management
• Scheduling daily runs, coordinating pickups and deliveries
• Processing runsheets and waste certificates
• Monitoring driver fatigue and safety
• Liaising with workshop and manager regarding vehicle breakdowns and defects.
• Meeting customer demands and expectations

What you\'ll need to be successful

• Demonstrable experience in Logistics, coordination or scheduling
• Proficiency in Google platform (desirable)
• People, relationship and communication skills
• Ability to work accurately with a strong attention to detail

Veolia’s AlwaysSafe culture means that we care about the safety of people on our sites. We operate a zero tolerance drug and alcohol approach and shortlisted candidates must be prepared to undertake a full pre-employment medical check which includes drug and alcohol screening. Shortlisted candidates must also be willing to undergo a National Police Clearance.

Fairness, Diversity & Inclusion

Why Veolia?

Benefits

At Veolia, we support our people both at work and beyond. Enjoy a comprehensive range of benefits designed to help you thrive, including:

• Generous paid parental leave and a paid volunteer day
• Flexible and hybrid working arrangements
• Superannuation contributions on unpaid parental leave
• Fitness Passport and discounted health insurance
• Employee Assistance Program (Thrive) for you and your family
• Car allowances, novated leasing, and vehicle discounts
• Bonus and referral programs, plus employee share plan
• Ongoing professional development and clear career pathways

Veolia is committed to ensuring every employee returns home safely every day under our Always Safe Charter.

Join a team that values your wellbeing, growth, and contribution—while making a real impact on the environment and our communities.