Operations Coordinator

Cleanaway; City of Brisbane; On-site; AUD 65,000 - 90,000; Full time

Job summary

Cleanaway, Australia’s leading provider of sustainable waste management, invites a seasoned Operations Coordinator to Willawong, Brisbane. You will support the operations team to ensure services are delivered as scheduled and contracted requirements are consistently met to a high standard.

You will lead hands-on operations, work closely with drivers, customers, and stakeholders to drive continuous improvement, reinforce safety, and optimise transport and logistics.

Qualifications

• Strong analytical skills to interpret data and drive improvements.
• Understanding of logistics operations and route planning.
• Confidence working with drivers and customers in the field.
• Experience with workplace inspections and risk assessments.
• Excellent personal presentation and communication.
• Ability to manage competing priorities in a fast-paced setting.
• Proficient IT skills and quick learner of new systems.

Responsibilities

• Act as daily contact for operational activities to improve service delivery.
• Conduct ride-alongs with drivers to boost efficiency and safety.
• Visit sites to perform risk assessments and address issues.
• Coordinate maintenance for company assets to keep them safe and compliant.
• Enter run sheets and reports with high accuracy.
• Monitor performance and identify productivity or service improvements.

Skills

Analytical skills

Logistics knowledge

People management

Communication

Safety awareness

IT skills

Tools

Salesforce

Microsoft Office

GPS systems

Job description

Join Australia’s leader in sustainable, total waste management solutions.

• Based on site at Willawong
• Monday - Friday Day shift

The Opportunity

We are excited to offer a seasoned Operations Coordinator an opportunity to join our team in Willawong, Brisbane. In this role, you will support the operations team to ensure services are delivered as scheduled and contracted requirements are consistently met to a high standard.

Your success will be anchored in your communication and organisational skills, including people management, fostering a safety-first culture, and understanding transport and logistics operations. You will be a hands-on operational leader who enjoys working closely with drivers, customers, and stakeholders to drive continuous improvement across the business.

Key responsibilities include:

• Acting as the first point of contact for day-to-day miscellaneous operational activities, liaising with operational and management staff to continuously improve service delivery, resolve issues, and evaluate new work opportunities.
• Conducting regular ride-alongs with drivers to identify opportunities for operational efficiency, reinforce safe work practices, and support service excellence.
• Undertaking site visits to complete risk assessments, ensure compliance with safety requirements, and proactively address customer service concerns or operational challenges.
• Booking repairs and coordinating maintenance activities for company assets, ensuring equipment remains safe, compliant, and in good working condition.
• Completing data entry of run sheets, reporting, and various daily administrative activities with a high degree of accuracy.
• Monitoring operational performance and identifying opportunities to improve productivity, service quality, and customer satisfaction.

About You

You'll bring a proactive, forward-thinking, and engaging demeanour with a genuine "can-do" attitude.

• Strong analytical skills with the ability to interpret operational data, identify trends, draw meaningful conclusions, and implement practical solutions.
• Understanding of logistics operations, GPS navigation systems, and geographical route planning will be advantageous.
• Confidence working in the field, building relationships with drivers and customers, and addressing operational issues as they arise.
• Experience conducting workplace inspections, risk assessments, or safety observations would be highly regarded.
• Exceptional personal presentation and communication skills.
• Proven ability to effectively manage competing priorities and work in a fast-paced operational environment.
• Intermediate IT skills with the ability to quickly learn new systems and technologies, including Microsoft Office Suite and Salesforce.

About Us

Join us at Cleanaway and contribute to making a sustainable future possible, together. We transform waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities. As a high growth, ASX listed organisation with over 7500 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry leading Health, Safety and Environment (HSE) performance. We are Australia’s largest company in this sector, providing essential services to millions of customers and communities nationally.

Our Process

Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status. We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds. If you require any adjustments during the recruitment process, please contact us by emailing [e-mail] . Join us on our exciting journey towards a sustainable future.

Applications close: 21 Sep 2026 E. Australia Standard Time

Vacancy no: 525309
Work type: Permanent - Full Time
Location: Willawong QLD Australia, Darra QLD Australia
Categories: Drivers & Operators, Administration, Customer Service

Operations Coordinator Willawong QLD Australia, Darra QLD Australia 7 Sep 2026 21 Sep 2026

We are excited to offer a seasoned Operations Coordinator an opportunity to join our team in Willawong, Brisbane. In this role, you will support the operations team to ensure services are delivered as scheduled and contracted requirements are consistently met to a high standard.

Operations Coordinator Willawong QLD Australia, Darra QLD Australia 7 Sep 2026 21 Sep 2026

We are excited to offer a seasoned Operations Coordinator an opportunity to join our team in Willawong, Brisbane. In this role, you will support the operations team to ensure services are delivered as scheduled and contracted requirements are consistently met to a high standard.